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Claims Resolution Specialist

2 months ago

Vaughan, Ontario, Canada CAA Club Group Full time
Position Details

We are seeking a Claims Adjuster who is member-centric and skilled in progressing claim files to expedient resolutions while adhering to file management techniques to meet/exceed key performance indicators.

Responsibilities:

• Conduct thorough investigations, evaluations, analyses, negotiations, and settlements of automobile and third-party property damage claims.

• Collaborate with appraisers, body shops, third-party claimants, adjusters, and vendors to coordinate claim investigations.

• Evaluate liability, salvage, and subrogation exposure and potential.

• Review and analyze losses to ensure files meet guideline criteria and determine proper kind of loss.

• Maintain adequate reserves based on exposure and authority level.

Requirements:

• Post-secondary education completion.

• 1-5 years prior claims handling experience coupled with 2-3 years customer service experience.

• Excellent communication and organizational skills.

• Superior customer service and interpersonal skills.

What's In It For You:

• Competitive salary.

• Annual bonuses and merit increases.

• 3 weeks' vacation.

• Flexible benefit plan.

• Defined Contribution Pension.

• Complimentary CAA Membership.

As an organization, we prioritize member safety, which includes the safety and well-being of our associates. Therefore, you must be and remain fully vaccinated as a condition of employment.