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Hotel Front Desk Associate

2 months ago

High Level, Canada Econo Lodge Inn & Suites - High Level Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Econo Lodge Inn & Suites - High Level.

Job Summary:

The Hotel Front Desk Clerk will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Front Desk Operations: Process group arrivals and departures, take, cancel, and change room reservations, and balance cash and complete balance sheets.
  • Customer Service: Provide general information about points of interest in the area, exchange foreign currency, and assist clients/guests with special needs.
  • Administrative Tasks: Perform light housekeeping and cleaning duties, answer telephone and relay telephone calls and messages, and maintain an inventory of vacancies, reservations, and room assignments.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
  • Language: English.
What We Offer:

We offer a competitive salary, a positive work environment, and opportunities for growth and development.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].