Hotel Front Desk Associate

3 weeks ago


High Level, Canada Super 8 by Wyndham Full time
Job Summary

We are seeking a highly skilled and customer-focused Hotel Front Desk Clerk to join our team at Super 8 by Wyndham. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing guest arrivals and departures, and ensuring a seamless stay experience for our guests.

Key Responsibilities
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Front Desk Operations: Manage guest arrivals and departures, process room reservations, and handle guest complaints and issues.
  • Cash Handling: Process guest payments, balance cash, and complete balance sheets and cash reports.
  • Communication: Answer telephone calls, relay messages, and provide general information about points of interest in the area.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: Will train.
  • Language: English.
  • Work Hours: 30 to 44 hours per week.


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