Hotel Front Desk Associate

1 month ago


High Level, Canada Super 8 by Wyndham Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Super 8 by Wyndham. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.

Responsibilities:
  • Guest Service: Provide warm and welcoming service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Room Reservations: Process room reservations, cancellations, and changes, ensuring accurate and up-to-date information.
  • Front Desk Operations: Manage the front desk area, including handling guest inquiries, processing payments, and maintaining a clean and organized workspace.
  • Communication: Effectively communicate with guests, colleagues, and management, using clear and concise language.
  • Problem-Solving: Anticipate and resolve guest complaints and issues in a professional and courteous manner.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: Will train.
  • Work Setting: Hotel, motel, resort.
Work Environment:

Our hotel is a dynamic and fast-paced environment, with a focus on providing exceptional guest service. As a Hotel Front Desk Clerk, you will work in a team-oriented environment, with opportunities for growth and development.

What We Offer:
  • Competitive Pay: We offer a competitive hourly rate and opportunities for overtime.
  • Benefits: We provide a comprehensive benefits package, including health, dental, and vision insurance.
  • Training and Development: We offer ongoing training and development opportunities to help you grow in your career.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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