**Director of Operations and Logistics**

2 weeks ago

Gravenhurst, Ontario, Canada True North Log & Timber Homes Full time
Job Summary

True North Log & Timber Homes, a leading manufacturer of high-quality log and timber homes, is seeking a seasoned Director of Operations and Logistics to drive our operational success. This key role will provide strategic and operational support to all departments, working closely with the Leadership Group to identify and develop strategies and processes to continuously improve company operations and achieve business goals and targets.

Key Responsibilities
  • Manage and provide direction to the Plant Manager, Design Manager, and Project Manager.
  • Coach, train, and motivate employees to perform their duties to the best of their abilities.
  • Approve time-off requests and evaluate employee performance.
  • Provide day-to-day operational direction and leadership across all departments.
  • Make critical decisions regarding procedures, planning, and financial strategies.
  • Address and resolve internal/external inquiries and requests.
  • Collaborate with the Leadership Group on the development and implementation of the annual budget and operating plans.
  • Oversee Health and Safety compliance and initiatives.
  • Attend management meetings with the Leadership Group.
  • Make hiring, disciplinary, and termination decisions.
  • Make necessary purchases for the company up to $5,000.
Operational Duties
  • Provide an open door for employees and managers to bring forward operational concerns.
  • Review production concerns daily with the Plant Manager and conduct weekly production meetings.
  • Organize and prepare the production schedule to fulfill customer projects.
  • Perform weekly job status reports with the sales team.
  • Conduct biweekly sales forecasting with the Sales Manager.
  • Plan meetings with the Design Manager and Project Manager to ensure efficient project management.
  • Review and sign off on employee timesheets.
  • Collaborate with the Financial Controller.
  • Conduct monthly Health and Safety meetings and inspections.
  • Identify training gaps and arrange for employee training.
  • Resolve major customer complaints.
  • Oversee recruitment projects to fill labor or talent shortages.
Administrative Duties
  • Maintain knowledge of and comply with company policies, procedures, and standards.
  • Oversee the coordination of company events.
  • Perform other duties and special projects as assigned.
Qualifications
  • University degree or postsecondary diploma in Operations Management, Accounting, Finance, Business Administration, or a related field.
Experience
  • Minimum of 5 years in an operations role within the production/manufacturing industry.
  • Experience in planning and managing production schedules.
  • Broad financial acumen in budgeting and forecasting.
Skills and Abilities
  • Proficient with Microsoft Business Central
  • Proficient with Microsoft Office Suite (Outlook, Word, Excel).
  • Working knowledge of office equipment (printer, photocopier, scanner, fax machine).
  • Ability to conduct cost-benefit analyses for capital improvements.
  • Excellent leadership, management, interpersonal, and communication skills.
  • Strong analytical and decision-making skills.
  • Ability to adapt quickly to changing circumstances.
  • Ability to analyze and interpret financial data.
  • Ability to work efficiently under pressure with simultaneous deadlines.
  • Excellent problemsolving and listening skills.
  • Ability to manage performance and resolve conflicts effectively.
  • Strong planning, organizational, and time management skills.
  • Ability to maintain confidentiality and work both independently and as part of a team.
  • Demonstrates initiative and willingness to assist in other areas when needed.
Working Conditions
  • Primarily office-based (Factory) with occasional outdoor work in yard/factory areas.
  • Extended periods of sitting and frequent use of office equipment.
  • High level of concentration required due to attention to detail and multiple demands.

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