Customer Service Representative

2 months ago

Guelph, Ontario, Canada Savers Value Village Full time
About Us

Savers / Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are seeking a Customer Service Associate to create an awesome experience for our Customers, Donors, and Team Members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer transactions, including sales, returns, and exchanges.
  • Maintain a clean and organized store environment, adhering to company standards.
  • Work collaboratively with the sales team to achieve sales goals and promote a positive store culture.
What We Offer
  • Comprehensive onboarding and training program to ensure your success.
  • A competitive salary and benefits package, including extended health care plans, company-paid life and AD&D insurance, and a Group Registered Retirement Savings Plan (RRSP).
  • A range of mental health services to support your well-being.
  • Paid time off for leisure or other hobbies.
Why Join Us?

At Savers / Value Village, we value our team members and offer opportunities for growth and development. We are committed to fair and accessible employment practices and will accommodate people with disabilities during the recruitment, assessment, and hiring process.

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