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Booking Services Coordinator

2 months ago


Windsor, Ontario, Canada Rafih Auto Group Full time

Job Summary:

Rafih Auto Group is seeking a highly motivated and organized Booking Services Coordinator to join our team. As a key member of our sales team, you will be responsible for scheduling appointments, managing customer expectations, and providing exceptional customer service.

Key Responsibilities:

  • Appointment Scheduling: Coordinate with customers and sales team to schedule appointments and ensure a smooth sales process.
  • Customer Service: Provide exceptional customer service, respond to customer inquiries, and resolve any issues in a timely and professional manner.
  • Product Education: Educate customers on our products and services, and provide recommendations to meet their needs.
  • Database Management: Maintain accurate and up-to-date records of customer interactions and sales data.
  • Communication: Communicate effectively with customers, sales team, and other stakeholders to ensure seamless communication and collaboration.

Requirements:

  • Experience: 1 year of experience in a front desk or administrative role.
  • Skills: Strong organizational and communication skills, ability to multitask, and attention to detail.
  • Education: Secondary school diploma or equivalent.

Benefits:

  • Dental, Disability, Extended Health, Life, and Vision Insurance.
  • 8-hour shifts.
  • Bonus pay.

Work Environment:

Rafih Auto Group is a dynamic and fast-paced work environment that requires strong organizational and communication skills. As a Booking Services Coordinator, you will be working in a team environment, collaborating with sales team members, and providing exceptional customer service.