Customer Service Coordinator

1 week ago

Windsor, Ontario, Canada Randstad Canada Full time
Job Summary

We are seeking a highly motivated and organized Customer Service Coordinator to join our team at Randstad Canada. As a key member of our operations team, you will be responsible for coordinating vendors and arranging for planned and preventative service as required. This is a fantastic opportunity to work with a supportive team and develop your skills in customer service and logistics.

Key Responsibilities
- Manage and coordinate vendors for service delivery
- Arrange for planned and preventative service as required
- Make outbound phone calls to find service partners and get leads for the Sourcing Specialist
- Work with customers and dispatch maintenance workers for grounds cleanup or snow removal
- Hours: 11am-7pm, and 8am-5pm EST, flexible to work on Saturdays, occasional Sundays

Requirements
- 1-2 years of customer service experience (training will be provided)
- Exceptional analytical, troubleshooting and problem-solving skills
- Strong interpersonal skills, organization, time management skills and computer skills
- Knowledge of service technicians or ground maintenance dispatch is an asset (but not required)
- Working knowledge of MS Office Suite and MS Teams, knowledge of Salesforce is an asset

What We Offer
- Competitive wages - $23.00-25.00/hour depending on experience
- Working fully onsite with a supportive team
- Possible contract-to-hire for the right employer
- Great working environment and culture

How to Apply
1) Respond directly to this job posting by registering and applying to the posting directly at: www.randstad.ca
2) Please also directly email saudia.yusuf@randstad.ca with the title "Support Service Coordinators"

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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