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Parts Technician
2 months ago
Job Summary:
We are seeking a skilled and experienced Parts Technician to join our team at GreatWest Kenworth Lethbridge. As a key member of our parts department, you will be responsible for providing exceptional customer service, managing inventory, and supporting the service department with parts for open work orders.
Key Responsibilities:
- Conduct phone calls and emails with customers for order processing
- Provide customer service and support
- Assist with parts estimates and inventory management
- Refill displays to ensure pricing and inventory is up to date
- Fill orders for the service department in a timely manner for open work orders
- Pick parts for customers picking up in person or coordinating with the shipping department for customer delivery
- Work scheduled on-call shifts to provide parts for customers needed after hours
- Attend additional training, as available
- Maintain personal and company equipment
- Communicate with teams (service department, heavy equipment technicians, other parts team members, parts manager, parts director) when managing their job duties and solving problems
Requirements:
- Apprentice parts technician or journeyman parts technician
- Experience in heavy-duty truck parts and accessories
- Forklift experience
- Intermediate MS Office and computer skills
- Excellent communication skills in verbal and written form
What We Offer:
- Education - Offering additional training to further your skill set from outside vendors like Kenworth, Cummins, Eaton, and more
- Property Protection - Being competitive with employee benefits like toolbox insurance to ensure your property is safe when it's in our dealership
- Safety - Being the foundation for your role, we at GreatWest Kenworth are committed to physical safety in our work sites and safety in belonging to a team
- Total Rewards - We offer industry-competitive pay with both short-term and long-term incentives to reward your hard work
GreatWest Kenworth is an equal opportunity employer who values diversity in our workforce. We work to ensure that our policies and practices protect individuals and groups under applicable human rights legislation.