Parts Technician

3 weeks ago


Lethbridge, Alberta, Canada Greatwest Kenworth Lethbridge Full time

Job Summary

We are seeking a skilled Parts Technician to join our team at GreatWest Kenworth Lethbridge. As a key member of our parts department, you will be responsible for providing exceptional customer service, assisting with parts estimates, and ensuring timely delivery of parts to our customers.

Key Responsibilities

  • Conduct phone calls and emails with customers for order processing
  • Provide customer service and support
  • Assist with parts estimates and inventory management
  • Refill displays to ensure pricing and inventory is up to date
  • Fill orders for the service department in a timely manner for open work orders
  • Picking parts for customers picking up in person or coordinating with the shipping department for customer delivery
  • Work scheduled on-call shifts to provide parts for customers needed after hours
  • Attend additional training, as available
  • Maintain personal and company equipment
  • Communicate with teams when managing their job duties and solving problems

Requirements

  • Apprentice parts technician or journeyman parts technician
  • Experience in heavy-duty truck parts and accessories
  • Forklift experience
  • Intermediate MS Office and computer skills
  • Excellent communication skills in verbal and written form

What We Offer

  • Education - Offering additional training to further your skill set from outside vendors
  • Property Protection - Being competitive with employee benefits like toolbox insurance
  • Safety - Being the foundation for your role, we are committed to physical safety in our work sites and safety in belonging to a team
  • Total Rewards - We offer industry-competitive pay with both short-term and long-term incentives to reward your hard work

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