Current jobs related to Hospital Contact Centre Representative - Vancouver, British Columbia - PHSA
-
Hospital Contact Centre Representative
3 weeks ago
Vancouver, British Columbia, Canada PHSA Full timeHospital Contact Centre RepresentativeWe are seeking a skilled and compassionate Hospital Contact Centre Representative to join our team at PHSA. As a key member of our 24/7 operations, you will be responsible for answering multi-line computerized phone systems, responding to emergency calls, and providing information to patients and families.Key...
-
Hospital Contact Centre Representative
2 weeks ago
Vancouver, British Columbia, Canada PHSA Full timeHospital Contact Centre RepresentativeWe are seeking a skilled and dedicated individual to support our 24/7 operations as a Hospital Contact Centre Representative. This role involves answering a multi-line computerized phone system, responding to emergency calls, and providing information to patients and staff in a prompt and courteous manner.Key...
-
Hospital Contact Centre Representative
2 weeks ago
Vancouver, British Columbia, Canada PHSA Full timeHospital Contact Centre RepresentativeWe are seeking a skilled and dedicated individual to join our team as a Hospital Contact Centre Representative. In this role, you will be responsible for answering a multi-line computerized phone system, responding to incoming calls, and providing information to callers in a prompt and courteous manner.Key...
-
Hospital Contact Centre Representative
5 days ago
Vancouver, British Columbia, Canada PHSA Full timeHospital Contact Centre Job OverviewAs a Hospital Contact Centre Agent, you will be the initial point of contact for patients and healthcare providers, providing exceptional customer service and support. You will be responsible for answering incoming calls, transferring calls to the appropriate departments, and responding to emergency calls in a timely and...
-
Hospital Contact Centre Representative
1 month ago
Vancouver, British Columbia, Canada PHSA Full timeHospital Contact Centre RoleWe are seeking a skilled and dedicated individual to join our team as a Hospital Contact Centre Agent. As a key member of our 24/7 operations, you will be responsible for providing exceptional customer service to patients, families, and healthcare staff.Key ResponsibilitiesAnswer multi-line computerized phone system calls and...
-
Hospital Contact Centre Representative
1 month ago
Vancouver, British Columbia, Canada PHSA Full timeHospital Contact Centre RoleWe are seeking a skilled and dedicated individual to join our team as a Hospital Contact Centre Agent. As a key member of our 24/7 operations, you will be responsible for providing exceptional customer service to patients, families, and healthcare staff.Key ResponsibilitiesAnswer multi-line computerized phone system calls and...
-
Hospital Contact Centre Representative
4 weeks ago
Vancouver, British Columbia, Canada PHSA Full timeHospital Contact Centre RoleWe are seeking a skilled and dedicated individual to support our 24/7 operations as a Hospital Contact Centre Agent. This role requires strong communication and problem-solving skills to provide exceptional patient care and support.Key ResponsibilitiesAnswer multi-line computerized phone system calls and respond to incoming calls...
-
Hospital Contact Centre Representative
4 weeks ago
Vancouver, British Columbia, Canada PHSA Full timeHospital Contact Centre RoleWe are seeking a skilled and dedicated individual to support our 24/7 operations as a Hospital Contact Centre Agent. This role requires strong communication and problem-solving skills to provide exceptional patient care and support.Key ResponsibilitiesAnswer multi-line computerized phone system calls and respond to incoming calls...
-
Healthcare Contact Centre Representative
2 weeks ago
Vancouver, British Columbia, Canada PHSA Full timeHospital Communication SpecialistWe are seeking a skilled and dedicated individual to join our team as a Hospital Communication Specialist. In this role, you will be responsible for providing exceptional customer service to patients, families, and healthcare staff.Key Responsibilities:Answer multi-line computerized phone system calls in a prompt and...
-
Vancouver, British Columbia, Canada BC Women's Hospital Full timeCounsellor, Centre for Pelvic Pain and EndometriosisBC Women's Hospital & Health CentreVancouver, BCThe Chronic Pelvic Pain & Endometriosis (CPPE) program offers an interdisciplinary approach to chronic pelvic pain that includes pain education workshops, pelvic floor physiotherapy, clinical counselling, medical management, and surgical intervention.Key...
-
Vancouver, British Columbia, Canada BC Women's Hospital Full timeJob SummaryCounsellor, Centre for Pelvic Pain and EndometriosisBC Women's Hospital & Health CentreVancouver, BCThe Chronic Pelvic Pain & Endometriosis (CPPE) program offers an interdisciplinary approach to chronic pelvic pain that includes a combination of pain education workshops, pelvic floor physiotherapy, clinical counselling, medical management, and...
-
Ticket Centre Representative
2 weeks ago
Vancouver, British Columbia, Canada Vancouver Full timeJob SummaryThe Ticket Centre Representative will serve as the primary point of contact for fans at the Ticket Centre, providing exceptional customer service and support for ticketing inquiries. This role is responsible for performing sales and service functions, receiving and distributing tickets, and resolving customer issues in a timely manner.Key...
-
Vancouver, British Columbia, Canada BC Women's Hospital Full timeSeeking a Counsellor to join the Centre for Pelvic Pain and Endometriosis at BC Women's Hospital & Health Centre in Vancouver, BC.About the Role:Provide one-on-one counselling sessions to individuals and couples experiencing chronic pelvic pain and endometriosis.Participate in interdisciplinary case management and co-facilitate educational workshops with the...
-
Ticket Centre Representative
2 weeks ago
Vancouver, British Columbia, Canada Vancouver Full timeROLE SUMMARYTicket Centre Representatives play a vital role as the first point of contact with our fans at the Ticket Centre, whether that be in person, over the phone or via email. They perform sales and service functions at the Ticket Centre and assist our fans with ticketing inquiries. This is a part-time, hourly, events-based position.A typical shift...
-
Ticket Centre Representative
1 month ago
Vancouver, British Columbia, Canada Vancouver Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Ticket Centre Representative. In this role, you will be the first point of contact for our fans at the Ticket Centre, providing exceptional customer service and support.Key ResponsibilitiesProvide sales and service functions at the Ticket Centre and ticket...
-
Ticket Centre Representative
1 month ago
Vancouver, British Columbia, Canada Vancouver Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Ticket Centre Representative. In this role, you will be the first point of contact for our fans at the Ticket Centre, providing exceptional service and support with ticketing inquiries.Key ResponsibilitiesProvide sales and service functions at the Ticket Centre...
-
Ticket Centre Representative
1 month ago
Vancouver, British Columbia, Canada Vancouver Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Ticket Centre Representative. In this role, you will be the first point of contact for our fans at the Ticket Centre, providing exceptional service and support with ticketing inquiries.Key ResponsibilitiesProvide sales and service functions at the Ticket Centre...
-
Ticket Centre Representative
1 month ago
Vancouver, British Columbia, Canada Vancouver Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Ticket Centre Representative. In this role, you will be the first point of contact for our fans at the Ticket Centre, providing exceptional customer service and support.Key ResponsibilitiesProvide sales and service functions at the Ticket Centre and ticket...
-
Vancouver, British Columbia, Canada PHSA Full timeJob SummaryWe are seeking an experienced Audiologist to join our team at BC Children's Hospital and BC Women's Hospital & Health Centre. As an Audiologist, you will be responsible for providing assessment, diagnosis, and consultation services for children with hearing loss.Key ResponsibilitiesConduct comprehensive assessments of children's hearing and...
-
Vancouver, British Columbia, Canada PHSA Full timeJob SummaryWe are seeking an experienced Audiologist to join our team at BC Children's Hospital and BC Women's Hospital & Health Centre. As an Audiologist, you will be responsible for providing assessment, diagnosis, and consultation services for children with hearing loss.Key ResponsibilitiesConduct comprehensive assessments of children's hearing and...
Hospital Contact Centre Representative
2 months ago
We are seeking a skilled and dedicated individual to join our team as a Hospital Contact Centre Agent. As a key member of our 24/7 operations, you will be responsible for providing exceptional customer service and support to patients, families, and healthcare staff.
Key Responsibilities- Answer multi-line computerized phone system calls and respond to incoming calls from within the hospital and externally.
- Ask fact-finding questions and provide information in a prompt and courteous manner.
- Transfer callers to appropriate departments and respond to emergency calls in an accurate and timely manner.
- Operate overhead PA system as per established guidelines and view online scheduling database to accurately page medical staff.
- Update on-call schedules and process incoming emails.
- Grade 12 and one year's recent related experience, or an equivalent combination of education, training, and experience.
- Relatable experience: working in customer service, retail, hospitality, booking clerk, Medical Office Assistant.
- Ability to keyboard at 40 WPM.
- Opportunity to work in a dynamic and fast-paced environment with a team of dedicated professionals.
- Comprehensive benefits package, including municipal pension plan and psychological health and safety programs.
- Access to professional development opportunities through our in-house training programs.
- Annual statutory holidays and generous vacation entitlement.
- PHSA is a remote work-friendly employer, welcoming flexible work options.
The Provincial Health Services Authority (PHSA) plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective healthcare for people throughout the province.
Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
