Technical Training Supervisor

2 months ago


Vaughan, Ontario, Canada Toromont Cat Full time
Technical Training Supervisor

At Toromont Cat, we are seeking a highly skilled Technical Training Supervisor to lead our Technical Training team. As a key member of our organization, you will be responsible for providing leadership and guidance to our team, ensuring that our technicians and customers receive high-quality technical training on Caterpillar product lines.

Key Responsibilities:
  • Model safe work behaviors and ensure compliance with established safety rules
  • Provide excellent customer service and leadership in the training department
  • Deliver classroom training and promote customer satisfaction
  • Train and coach team members to meet customer and business expectations
  • Investigate and report accidents or near misses
  • Identify and resolve issues through corrective actions
Requirements:
  • Post-Secondary Education with a technical focus and up to 3 years' experience in a supervisory position
  • Highly safety conscious with a solid technical aptitude for heavy equipment and current marketplace industry knowledge
  • Customer centric with strong leadership, coaching, and team building skills
  • Exceptional communication, relationship development, and interpersonal skills
  • Ability to drive sales with strong negotiation, analytical, and organizational skills
About Toromont Cat:

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology, and an outstanding customer experience. When you join our team, you become a member of the Toromont family. Your success is our success



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