Training and Development Manager

3 days ago

Vaughan, Ontario, Canada Mircom Group of Companies Full time
Job Title: Manager of Training and Development

At Mircom Group of Companies, we are seeking a highly skilled and experienced Manager of Training and Development to lead our training initiatives and ensure our employees, partners, and customers have the technical expertise and professional skills needed to thrive in the fire alarm, life safety, and security systems industry.

Key Responsibilities:
  • Training Strategy and Team Management: Develop and lead a comprehensive training strategy aligned with business goals, and manage a high-performing team to deliver world-class technical training.
  • Program Development and AI Integration: Oversee the design of technical and non-technical training for employees, partners, and departments, while integrating AI technologies to enhance content creation and training delivery.
  • Certifications and Compliance: Implement and manage technical certification programs, ensuring adherence to industry regulations (NFPA, UL, ULC), and ensure all training programs comply with safety standards and industry best practices.
  • Collaboration and Content Development: Collaborate with product, engineering, and service teams to ensure training content is current, relevant, and aligned with the latest innovations and standards. Customize curricula to meet department-specific needs.
  • Training Delivery and Monitoring: Ensure high-quality delivery of in-person and virtual training, utilizing AI tools for scalability, and track performance metrics to assess program effectiveness.
  • Stakeholder Engagement and Reporting: Partner with department heads and HR to address training needs, report on key performance indicators, and maintain records of participation and certifications. Serve as a liaison with external accreditation organizations.
Requirements and Skills:
  • Bachelor's degree in Business, Education, Human Resources, or a related field (advanced degrees or certifications, such as NFPA, are a plus).
  • 7-10 years of experience in a training leadership role, preferably within fire alarm, life safety, or security systems.
  • Expertise in designing and delivering technical training programs with a strong understanding of industry regulations and standards.
  • Excellent leadership, communication, project management, and organizational skills.
  • Proficiency in learning management systems (LMS), AI-driven content tools, and training technologies.
What Mircom Offers:
  • A great working environment
  • Competitive salary
  • Group insurance benefits
  • Company RRSP program

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