Technical Training Supervisor Lead

2 weeks ago


Vaughan, Ontario, Canada Toromont Cat Full time

Leadership Opportunity: Technical Training Supervisor.

We are seeking a skilled and experienced Technical Training Supervisor to provide leadership to our Technical Training team and collaborate with Service Operational Leaders to develop our technicians and customers with quality technical training on Caterpillar product lines.

Key Responsibilities:

  • Model the way for safe, environmentally sound and healthy work behaviors in support of Toromont's Health and Safety Policies, Programs and initiatives
  • Ensure all department employees and Toromont visitors in training comply with established safety rules
  • Provide excellent customer service as the key contact for Technical Training requirements
  • Deliver classroom training in support of the business demands
  • Promote customer satisfaction, follow up on quality of training and collaborate with Apprenticeship Specialist to ensure Apprentice Program needs are met

Requirements:

  • Post-Secondary Education with a technical focus and up to 3 years' experience in a supervisory position within a shop environment
  • Highly safety conscious with a solid technical aptitude for heavy equipment, Caterpillar, competitive product lines and current marketplace industry knowledge
  • Customer centric with strong leadership, efficient coaching and effective team building skills
  • Exceptional communication, relationship development and interpersonal skills

About Toromont Cat:

Toromont Cat is a leading provider of heavy equipment sales, service, and rentals in Eastern Canada. With over 4,000 employees and 56 locations, we offer a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our customers succeed.



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