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Customer Service Representative
2 months ago
Job Description:
We are seeking a detail-oriented and organized Front Desk Associate to join our team at Wright 1 Care Inc.
About the Role:
The Front Desk Associate will be responsible for greeting clients, directing them to the appropriate personnel or service areas, and handling various administrative tasks.
Responsibilities:
- Greet visitors and clients in a professional and welcoming manner
- Manage incoming calls, respond to emails, and relay messages to the relevant staff members
- Handle client payments, send invoices, and maintain accurate financial records
- Provide exceptional customer service and resolve any issues that may arise
- Maintain the front desk area, ensuring it remains clean, organized, and welcoming
- Perform data entry tasks, such as updating client information and maintaining accurate records
- Collaborate with other team members to achieve departmental goals and objectives
Requirements:
- Demonstrated experience in a front desk or customer service role
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and prioritize multiple tasks
- Proficient in Microsoft Office Suite, particularly Excel, Word, and PowerPoint
- Strong problem-solving and analytical skills
- Ability to maintain confidentiality and handle sensitive information
What We Offer:
- An estimated salary of $45,000 - $55,000 per annum
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- A competitive benefits package
About Us:
We are Wright 1 Care Inc., a leading healthcare provider dedicated to delivering exceptional patient care. Our mission is to provide compassionate, personalized, and evidence-based care to our patients, while fostering a culture of excellence and respect.
