Talent Manager Specialist

7 days ago

Toronto, Ontario, Canada Indigo Full time

Indigo Talent Management Role

The Specialist, Talent Management plays a vital role in managing day-to-day talent programs and initiatives across learning and talent processes, including people enablement digital platforms at Indigo. This role supports key learning and talent cycle activities managed by the Manager, Learning & Development and Manager of Talent Management. The Specialist, Talent Management enhances the overall employee experience through continuous improvements, program enhancements, and the proposal of new initiatives. The incumbent will collaborate with various stakeholders to gather and assess quantitative and qualitative data for the Talent Strategy team to help measure the effectiveness and efficiency of programs and processes.

Key Performance Indicators

  • Employee Engagement
  • Internal & External Training Compliance
  • Turnover
  • 360 Feedback from Course Participants

Key Accountabilities

  • Design and develop talent resources, tools, and training materials, including e-learning to support business-specific and enterprise-wide initiatives
  • Manage the program life cycle of events – key dates, revisions, enhancements, etc., to support on-time delivery.
  • Create and oversee administration and analysis of level 1 and 2 learning evaluations.
  • Continuously improve learning and talent processes; identify areas for improvement and implement changes to increase efficiency and effectiveness.
  • Leverage enhancements in technology to enhance learning and talent processes to improve administration, reporting, and user experience
  • Assist Leaders in Learning & Development and Talent Management to ensure seamless delivery of learning and talent programs and processes including scheduling, logistics, participant registration, etc.
  • Support annual learning recertification cycle, including communications and reporting activities
  • Collect, monitor and analyze learning and talent data to identify trends and provide recommendations to support continuous improvement
  • Measures employee satisfaction with learning and talent programs, including participation rates and feedback
  • Maintain enterprise-wide learning, development, and talent resources and tools on the intranet
  • Partner with HR Managers to support requests; complete preliminary intake and needs analysis
  • Contribute to the preparation of learning and talent program summary materials, including analysis, dashboards, PowerPoint presentations, and other supporting material
  • Remain up-to-date with industry, learning, and talent best practices; make recommendations for improvement

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