Alumni Engagement Liaison

2 weeks ago

Courtenay, British Columbia, Canada North Island College Full time
Job Summary

North Island College is seeking a highly skilled Alumni Relations Liaison to join our team. As a key member of our community engagement team, you will be responsible for developing and implementing strategic initiatives to engage alumni, promote their involvement, and support our mission and vision.

Key Responsibilities
  • Develop and maintain policies, procedures, and reporting systems specific to NIC alumni relations.
  • Research, develop, edit, and monitor alumni correspondence, programming, events, and alumni feedback.
  • Maintain alumni profiles and information, including all reports related to alumni engagement.
  • Develop evaluations of alumni programs and services, analyze statistical information, document, and report results.
  • Plan alumni events with a collaborative, best practices philosophy, including event guidance, supplier correspondence, and reporting to the internal NIC community when requested.
  • Coordinate and assist in the preparation and monitoring of relevant budgets, contracts, sponsorships, grant proposals, project reports, alumni benefit programs, and adhere to all college-wide guidelines and policies, and external funding guidelines.
  • Develop and maintain operating procedures and protocols for alumni relations.
  • Attend team meetings, including alumni advisory bodies as needed, providing a variety of support from project lead to record-keeping as needed.
  • Receive, assess, and direct alumni, student, instructor, staff, and external queries and concerns across the division, working across all institutional work groups as needed.
  • Maintain ongoing relationships with other post-secondary institutions and alumni associations, secondary schools, other agencies, and community groups.
  • Stay current and advise college colleagues about best practices in alumni relations.
  • Liaise with local and regional industries, businesses, organizations, and other community stakeholders.
Requirements
  • Post-secondary degree in Communications, Project Management, or a related discipline is required.
  • Minimum of two (2) years experience in alumni relations, event planning, proposal writing, fundraising, or a related area, with a strong background in database maintenance and systems use; preferably within a post-secondary or non-profit environment.
  • Equivalent combination of experience and education may be considered.
Preferred Qualifications
  • Excellent interpersonal, communication, organizational, and time management skills with the ability to plan and prioritize tasks and efficiently meet deadlines in a fast-paced, multi-tasking environment.
  • Demonstrated ability to analyze and interpret data, assess and resolve problems. Must be able to prioritize tasks and responsibilities, while displaying initiative, addressing operational issues, solving problems, and working independently.
  • Ability to use sound judgment and make effective decisions, including consulting with the ED as needed.
  • Ability to work independently, with initiative and the skill to prioritize work within general guidelines and with minimal direction.
  • Knowledge of, and experience with, public sector reporting, community and industry engagement, and membership-based organizations.
  • Demonstrated basic experience with budget monitoring, management, and reporting functions.
  • Intermediate level of proficiency with MS Office software, including Word, PowerPoint, with advanced proficiency required in Excel.
  • Excellent written communication skills, with thorough knowledge of business English, grammar, and language, applied in an administrative context.
  • Expertise in the development and maintenance of data management systems, including adherence to privacy and freedom of information legislation and guidelines.
  • Ability to work as a collaborative, productive team member, with demonstrated experience dealing with, and maintaining, a high degree of confidentiality, professionalism, and cultural awareness/sensitivity.
  • Knowledge of and experience with the following systems are considered assets: e-commerce and online merchant systems, Colleague student records system, and accounting software.
Working Conditions

This position may be required to occasionally work outside normal office hours.

The successful candidate must have a current Class 5 driver's license and access to a vehicle, as traveling will be required.

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