Access Navigator

2 months ago

Courtenay, Canada North Island College Full time

Posting Number

**Posting Number**
- SS0567- Position Information

**Division**
- Student Services**Department**
- Student Services/Registrar**Supervisor Title**
- Registrar**Location**
- Comox Valley(CV)**Posting Type**
- Internal/External Posting**Position Status**
- Temporary**If Others, please specify**

**Desired Start Date**
- 10/14/2024**Position End Date (if temporary)**
- 08/29/2025**Weekly work schedule (please indicate the start and end times for each day of work)**
- Wednesdays from 1630 to 2030**%**
- 11.4**Pay Grade**
- L: (Interim) $34.47- $36.63**Position Summary** The Access Navigator will serve as a resource to prospective students and applicants through the use of the full range of institutional and community resources. Using a holistic model of support and using the case management approach to onboard and engage students from the first point of contact through to registration and graduation. The Navigator will provide proactive outreach and support to applicants with the goal of making a positive impact on the college’s enrollment.
This position is designed to interact with applicants both in person and virtually to provide advising and support throughout the enrollment process. The Access Navigator is a student mentor and coach, who functions primarily to assist students in linking educational, personal and professional goals to ensure persistence to graduation. The Navigator serves as a liaison and connection to services and resources for the student. The Navigator assists with the development, coordination, and implementation of services and activities to improve student success, persistence, course completion, graduation, and/or transfer rates.
The position is grounded in the commitment to pilot wrap-around student supports available to NIC ABE incoming and enrolled students. The Access Navigator will be involved across the student’s learning continuum to support retention and progression, focusing on student transition and completion of their chosen post-secondary education and training.
The Access Navigator is aware of the Mission and Values of North Island College, incorporating and practicing the values in everything they do. The Access Navigator participates in recruitment activities as required.**Position Competencies**
- Job Knowledge
- Judgment
- Teamwork
- Planning & Organization
- Customer Service Excellence
- Communication & Interpersonal Skills

**Duties & Responsibilities**

**Navigator support services**:

- 1. Develops and executes an access framework that includes engaging learnings and tracks progress for the purpose of reporting both the barriers and the successes of this pilot. This framework includes the provision of wrap-around support from prospects to current upgrading students, with a specific focus on Trades & Technical, Health, Human Services and Early Childcare Education programs. This framework will include an Advisory group that will consist of deans, designates and the Registrar to share information and collaborate on enrollment and persistence strategies.
2. Provides students with a primary point of contact as they navigate the college system while learning about available financial aid supports and simultaneously establishing linkages with relevant and timely resources and support.
4. Navigation support will target prospective applicants; applicants who do not qualify for their PSI program; upgrading applicants and/or applicants who have not progressed. The position will also support and be a contact for apprenticeship students.
5. Collaborate with recruitment, educational/financial aid advisors, Indigenous Navigators, and other student affairs/student life services to align and implement best practice wrap-around services.
6. Provide current and accurate information about NIC programs and courses to students.
7. Develop individualized educational/learning plans with regular student communication.
8. Provide relevant pathway information about Apprenticeship, Certificate, Diploma, and Degree programs from BC Post
- secondary institutions. Help interpret general information on programs offered by other Canadian institutions to support educational pathways for NIC students.
9. Support students on how to use NIC enrollment tools, including but not limited to Self Service and Student Planner.
- 10._ Be knowledgeable of relevant procedures in the Student Services Business Practice manual, including documenting all student interactions appropriately.
- 11._ Coach prospective and current students through educational pathway options both one-to-one and group presentations.
- 12._ Expectation of ongoing professional development towards the field of Advising and support services.
13. Promote the image, brand, mission, and professionalism of the NIC by participating in NIC and community events as appropriate.
14. Liaise in collaboration with community partners, including Employment agencies, WorkBC, First Nations Bands, Literacy Centres, etc.
15.

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