Regional Office Coordinator

1 month ago

Québec, Quebec, Canada IG Wealth Management Full time

Job Summary

The Coordinator, Region Office Operations is the first point of contact for internal and external clients of IG Wealth Management. This role provides service and support to clients, including greeting clients at reception, managing incoming calls, and general administration.

Key Responsibilities

  • Reception duties, including welcoming clients, managing incoming calls, and supply inventory management
  • Mail and courier receipt, preparation, and distribution
  • Meeting room arrangement, technology set-up, office equipment maintenance, and regular facilities review
  • Offer direction and support to the Consultant network and their team on policies, procedures, and available resources
  • Onboarding new members to the office, assist the Consultant network with system training, form information, office procedures, escalation support, and general inquiries
  • Provide other administrative duties and support to the Manager, Region Office Operations as required

Requirements

  • Minimum 2 years of administrative and reception experience, preferably in the Financial Services industry
  • Post-secondary education in a business discipline is an asset
  • Proven strengths in the areas of client service orientation, accountability, communication, critical thinking, and teamwork
  • Discretion and ability to coordinate and prioritize multiple tasks under tight deadlines
  • Strong Business/Technical skills, proficiency in PC capabilities, including the Microsoft Office 365
  • Agile learning and desire for continuous improvement and development an asset
  • Bilingualism (English-French) is an asset

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