Recruitment Officer

1 day ago

Kingston, Ontario, Canada St. Lawrence College Full time
Job Summary

The Recruitment Officer - Indigenous Community Engagement will play a key role in building relationships with various community members through listening and understanding cultural values. This position will be responsible for performing inbound and outbound sales activities through a wide variety of channels, including in-person, telephone, mail, email, texting, and other web-based inquiries.

Key Responsibilities
  • Provide information on all College programs, courses, and other activities and services offered by the College.
  • Perform a variety of responsible clerical services related to student recruitment, including database management using the College's Customer Relationship Management (CRM) platform.
  • Inform clients about College policies and procedures in a knowledgeable and comprehensive manner.
  • Act as the first point of contact for both the College and the Recruitment Office, setting a positive and professional tone in interactions with all students.
  • Assist prospective students in supporting their academic choices by listening carefully to their personal and community stories, career interests, past experiences, and possible career goals.
  • Use a variety of strategies to market the College's services and programs to individual students, school personnel, employers, and the general community.
  • Identify areas where College programming and community demand vary for inclusion in college planning activities.
Qualifications
  • A minimum of a 3-year diploma/degree in Business - Marketing, Sales, or an equivalent combination of education, training, and experience may be considered.
  • A minimum of 3 years of experience in marketing, sales, in either public or private sector environments, including experience with the sales process cycle and sales technology.
  • Experience in a higher education environment in student recruitment and working with multicultural groups.
  • Indigenous ancestry with demonstrated community involvement and strong knowledge of Indigenous cultures, communities, customs, practices, and communication styles.
  • Preference will be given to qualified applicants with Indigenous heritage (self-identified).
Physical/Work Environment Essential Requirements

The successful incumbent must have the ability to report to the work location and work temporarily from a remote location with reliable internet access, as approved by the College and in accordance with the college's Telework Policy.

The incumbent must be able to travel across Ontario as required and open and close displays and booth materials. This position will require regular activities after normal business hours on evenings and weekends and the position requires extensive travel up to several weeks at a time away from the office environment.

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