Restaurant Operations Manager

3 weeks ago


Stratford, Ontario, Canada Tim Hortons Full time

Restaurant Manager Job Description

We are seeking a skilled Restaurant Manager to lead our team at Tim Hortons. As a Restaurant Manager, you will be responsible for determining the type of services to be offered and implementing operational procedures.

Key Responsibilities:

  • Operational Management: Determine type of services to be offered and implement operational procedures.
  • Financial Management: Balance cash and complete balance sheets, cash reports and related forms.
  • Performance Management: Conduct performance reviews.
  • Inventory Management: Organize and maintain inventory.
  • Health and Safety: Ensure health and safety regulations are followed.
  • Customer Service: Address customers' complaints or concerns.
  • Planning and Scheduling: Prepare flooring plans and scheduling.
  • Team Leadership: Plan, organize, direct, control and evaluate daily operations.

Support for Diversity and Inclusion:

  • Accessibility: Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Cross-Cultural Training: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
  • Youth Support: Provides awareness training to employees to create a welcoming work environment for youth.
  • Veteran Support: Provides awareness training to employees to create a welcoming work environment for Veterans.
  • Indigenous Support: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Mature Worker Support: Applies hiring policies that discourage age discrimination.
  • Visible Minority Support: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

Work Environment:

  • Employment Type: Permanent
  • Language: English
  • Hours of Work: 35 hours per week


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