Restaurant Operations Manager

4 weeks ago


Stratford, Ontario, Canada Tim Hortons Full time

Job Title: Restaurant Operations Manager

Job Summary: We are seeking a highly skilled Restaurant Operations Manager to join our team at Tim Hortons. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:

  • Operational Planning: Develop and implement operational plans to achieve business objectives and improve customer satisfaction.
  • Team Management: Lead and manage a team of restaurant staff, providing guidance, coaching, and development opportunities to ensure they have the skills and knowledge needed to succeed.
  • Customer Service: Ensure that our customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
  • Inventory Management: Manage inventory levels, ordering supplies, and maintaining accurate records to ensure that we have the necessary resources to meet customer demand.
  • Health and Safety: Ensure that our restaurant meets all health and safety regulations, maintaining a clean and safe environment for our customers and staff.
  • Financial Management: Manage the financial aspects of the restaurant, including cash handling, budgeting, and forecasting.

Requirements:

  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 7 months to less than 1 year.

Work Environment: Our restaurant is a fast-paced environment where you will be working with a team to provide exceptional customer service and achieve business objectives.

Language: English.

Hours: 35 hours per week.



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