Restaurant Operations Manager

1 week ago


Stratford, Ontario, Canada McDonald's Full time
Job Description

Job Title: Restaurant Operations Manager

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at McDonald's. As a key member of our operations team, you will be responsible for leading and managing the day-to-day operations of our restaurants, ensuring that we deliver exceptional customer service and achieve our business objectives.

Key Responsibilities:

  • Lead and manage a team of restaurant managers and supervisors to achieve business objectives and improve restaurant performance.
  • Develop and implement operational strategies to drive sales growth, improve customer satisfaction, and increase profitability.
  • Monitor and analyze restaurant performance data to identify areas for improvement and implement corrective actions.
  • Collaborate with other departments, such as marketing and human resources, to ensure alignment and effective communication.
  • Provide coaching and development opportunities to restaurant managers and supervisors to enhance their skills and knowledge.
  • Ensure compliance with McDonald's policies, procedures, and standards.

Requirements:

  • 5-7+ years of experience in restaurant operations, preferably in a fast-paced environment.
  • Proven track record of success in leading and managing high-performing teams.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Post-secondary education in a related field, such as business administration or hospitality management.

What We Offer:

  • Competitive salary and bonus structure.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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