Senior ServiceNow IT Solution Specialist for Requirements Gathering

2 weeks ago


Toronto, Canada S.i. Systems Full time

We are seeking a skilled Senior ServiceNow IT Solution Specialist to support our requirement gathering efforts for ServiceNow application development. This is a unique opportunity to join S.i. Systems and contribute to the success of our projects.

About the Role:

As a Senior ServiceNow IT Solution Specialist, you will be responsible for analyzing business requirements and developing solutions using ServiceNow. Your expertise in Business Analysis and understanding of multiple technology domains will be essential in this role.

Key Responsibilities:

  • Analyze business requirements and develop solutions using ServiceNow
  • Collaborate with cross-functional teams, including Business Analysts, Scrum Masters, and Engineers, to ensure effective requirements gathering
  • Develop and maintain knowledge of ServiceNow features, functionalities, and best practices
  • Stay up-to-date with industry trends and emerging technologies related to ServiceNow and ITIL processes

Requirements:

  • At least 5 years of experience in Business Analysis using ServiceNow
  • Strong understanding of multiple technology domains, including network, infrastructure, and application architecture
  • Familiarity with ServiceNow CMDB data model (CSDM), ITSM, ITOM discovery & Service Mapping, Agile 2.0, and ServicePortal
  • Excellent communication and collaboration skills

Benefits:

  • Ongoing training and professional development opportunities
  • A collaborative and dynamic work environment
  • A competitive salary range of $95,000 - $120,000 per year, depending on experience

About S.i. Systems:

S.i. Systems is a leading provider of IT solutions and services. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.



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