Clinical Support Associate

2 days ago


Yellowknife, Northwest Territories, Canada Range Lake Clinic Full time
Job Summary:

We are seeking a skilled Clinical Support Associate to join our team at Range Lake Clinic. This is a permanent position offering 60-80 hours bi-weekly work in a fast-paced clinic environment.

Responsibilities:
  • Conduct patient interviews to obtain case histories and maintain confidentiality
  • Organize and manage filing systems, and ensure accuracy in documentation
  • Schedule appointments and confirm them with patients, ensuring timely and efficient scheduling
  • Train staff in procedures and software use, promoting a culture of excellence
  • Prepare and complete insurance and claim forms, and manage supply orders
  • Establish and maintain office procedures, and develop routines to ensure seamless operations
  • Enter and format medical reports, and prepare documents for review and approval
  • Initiate and maintain confidential medical files, and perform data entry tasks
  • Provide exceptional customer service, addressing patient concerns and needs

Working Conditions:
  • Work in a fast-paced environment, requiring attention to detail and multitasking skills
  • Manage a large caseload, prioritizing tasks and meeting deadlines

Requirements:
  • Minimum 1-2 years of experience in a medical office setting
  • Proficiency in MS Word, Electronic mail, and Excel, with strong software skills
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team


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