Servicenow Training Content Developer

2 months ago


Toronto, Ontario, Canada CB Canada Full time

About the Role:

We are seeking a skilled Servicenow Training Content Developer to join our team at CB Canada.

Key Responsibilities:

  • Develop comprehensive Confluence training pages with all content
  • Design, develop, author, narrate, record, edit, and implement training content
  • Produce, edit, and deliver engaging training content through online learning formats
  • Host live training sessions for medium to large audiences
  • Design and develop learning outcomes assessment activities

Mandatory Skills:

  • Experience with e-learning software such as Articulate Storyline or Adobe Captivate
  • Excellent verbal and written communication skills
  • Agility, adaptability, and problem-solving skills
  • Ability to work independently and manage one's time
  • Basic mentoring skills and knowledge of business analysis and project delivery practices

Preferred Skills:

  • Advanced knowledge of business analysis, project delivery practices, and standards across the project life cycle
  • Experience with Confluence and ServiceNow

What We Offer:

CB Canada is a dynamic organization that values its employees' skills and expertise. We offer a hybrid work environment and opportunities for growth and development.


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