Service Quality Representative

2 months ago


Campbell River, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

We are seeking a skilled Service Quality Representative to join our team at beBee Professionals in Campbell River, Canada. In this role, you will be responsible for providing exceptional customer service, resolving issues, and improving service processes.

Key Responsibilities:
  • Handle customer inquiries and provide product information.
  • Resolve customer complaints in a timely and professional manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
  • Provide feedback to management on service quality.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

This is an excellent opportunity for a customer-focused individual to join our team at beBee Professionals.



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