Senior Windows Infrastructure Administrator
1 week ago
Company Overview:
For over two decades, T-Net British Columbia has been a leader in providing enterprise-level information management solutions, specializing in cloud archiving, compliance, and analytics. We ensure the secure capture and preservation of communication data for highly regulated organizations, enhancing their oversight and compliance with rigorous standards.
Our Work Culture:
At T-Net, we pride ourselves on being more than just a technology provider; we are a career-enhancing organization. We foster an environment that encourages innovation, collaboration, and personal growth, allowing employees to make significant contributions and be recognized for their efforts.
Commitment to Diversity:
We believe that a diverse workforce is essential for success. Our recruitment process is designed to attract candidates from various backgrounds, and we cultivate a workplace that promotes teamwork and learning without barriers.
Your Role:
The Senior Windows Infrastructure Administrator plays a crucial role within the Operations team, collaborating closely with System Administrators, Desktop Support, Security, and Cyber Security teams.
Key Responsibilities:
- Manage and oversee corporate Active Directory and Microsoft Exchange environments, serving as a Subject Matter Expert for internal and client-facing deployments.
- Design, implement, and enforce desktop management policies to secure workstations, apply group policies, and facilitate software deployment.
- Maintain and update documentation, creating new procedures while detailing configurations for Exchange and Active Directory.
- Provide timely and high-quality incident resolution, conducting post-incident analyses to identify root causes and prevent future occurrences.
- Develop proactive support strategies to minimize incidents, enhance system availability, and expedite deployments.
- Respond promptly to support and operations requests related to Exchange, Active Directory, or other Windows Server issues.
- Ensure optimal service availability across all Windows systems.
- Adhere to Business Continuity and Disaster Recovery protocols for corporate services.
About You:
- At least 5 years of direct experience with Microsoft Exchange and a minimum of 10 years in IT administration and advanced support.
- Expertise in technology infrastructure design, implementation, and management, including Microsoft Active Directory, DNS, DHCP, LDAP, MDT, and SCCM.
- Proficient in monitoring, testing, and analyzing system performance to ensure maximum efficiency and availability.
- Skilled in assessing system usage and planning for growth or capacity increases.
- Adept at identifying and resolving performance issues in a timely manner.
- Experience with Microsoft Exchange, including mailbox server failover and cluster management.
- Strong knowledge of Windows Server, Active Directory, DNS, DHCP, DFS, and GPO management.
- Familiarity with Microsoft Exchange PowerShell commands for managing Exchange features and troubleshooting.
- Comfortable with Microsoft Office applications, including Project and Visio, with knowledge of Outlook configuration and troubleshooting.
- Proven ability to troubleshoot complex technical issues and document processes effectively.
- Demonstrated capability to work collaboratively in a team as well as independently in a dynamic environment.
- Excellent communication skills in both verbal and written English.
- Strong organizational skills and initiative.
- Resourceful problem-solving abilities.
- Knowledge of IP phone systems is a plus.
- Certifications such as Microsoft MCSA, A+, or MTA are advantageous.
Compensation:
T-Net British Columbia offers a competitive salary range for this position, along with a corporate bonus, comprehensive health benefits, and RRSP matching.
Our Commitment:
We are an equal-opportunity employer dedicated to fostering diversity, equity, and inclusion in the workplace. We understand the importance of flexible work arrangements and strive to provide a healthy work/life balance for our employees.
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