Customer Service Representative

1 day ago


Victoria, British Columbia, Canada Ardene Full time
Job Overview:

We are seeking a highly motivated and customer-focused Sales Associate to join our dynamic team at Ardene. As a Sales Associate, you will play a key role in providing exceptional customer service, merchandising, and sales support.

About the Role:

The Sales Associate is responsible for creating a welcoming environment for customers, maintaining store appearance, and processing sales transactions. This includes greeting customers, offering assistance, and answering product-related questions.

Responsibilities:
  • Customer Service: Ensure outstanding customer satisfaction by creating a friendly and approachable atmosphere, responding to customer inquiries, and resolving any issues promptly.
  • Maintenance and Merchandising: Maintain a clean and organized store environment, including restocking shelves, replenishing merchandise, and processing shipments.
  • Sales Support: Process purchases accurately and efficiently, handling cash, credit card transactions, and other forms of payment.
  • Adaptability and Teamwork: Demonstrate flexibility and adaptability in a fast-paced retail environment, working collaboratively with colleagues to achieve sales targets and maintain a positive work atmosphere.
Requirements:
  • Retail or Customer Service Experience: Previous experience in retail or customer-facing roles is an asset.
  • Skill Set: Possess excellent communication and interpersonal skills, a strong ability to multitask, and the capacity to work independently and as part of a team.
Benefits and Perks:
  • Competitive Salary: Earn a competitive hourly wage of $17.40, commensurate with your skills and experience.
  • Employee Discounts: Enjoy exclusive discounts on merchandise purchased in-store or online.
  • Flexible Schedule: Work a variety of shifts, including days, evenings, and weekends, to meet business needs.
  • Casual Dress Code: Wear comfortable clothing while representing Ardene's brand and values.
  • Supportive Environment: Collaborate with a caring and supportive management team that prioritizes employee growth and well-being.


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