Customer Experience Representative
6 days ago
At Videotron, we're committed to providing exceptional customer experiences and building meaningful connections with our customers.
About the RoleWe're seeking a highly motivated and enthusiastic Wireless Sales Specialist to join our team at our Bay centre location.
Salary and BenefitsThe starting salary for this role is $17.40 per hour, plus commissions. Additionally, you'll have access to a comprehensive benefits package, including customizable health and dental benefits, opportunities for company-matched pension, and a wellness program focused on physical, psychological, financial, and social health.
About the JobAs a Wireless Sales Specialist, your primary responsibility will be to engage with customers, promote and sell Freedom Mobile products and services, and provide excellent customer service. You'll work closely with our team to create a welcoming and inclusive environment that encourages healthy competition and celebrates individual successes.
Key responsibilities include:
- Providing personalized product demonstrations and answering customer inquiries
- BUILDING genuine connections with customers through active listening and empathy
- Generating sales and meeting targets while maintaining a high level of customer satisfaction
To succeed in this role, you'll need to possess:
- A passion for technology and a willingness to learn about new products and services
- Excellent communication and interpersonal skills
- A strong ability to work independently and as part of a team
- A drive to exceed targets and continuously improve performance
Videotron is a leader in the Canadian telecommunications industry, dedicated to bringing affordable wireless services to Canadians. We're proud to offer a diverse and inclusive workplace where everyone has the opportunity to grow and thrive.
We value your uniqueness and are committed to creating an accessible, equitable, and inclusive workplace that reflects the diversity of the community we serve.
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