Senior Creative Operations Lead

7 days ago


Thunder Bay, Ontario, Canada Tbwa ChiatDay Inc Full time
About the Company:
OLIVER is a leading specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

About the Role:
We are looking for a motivated creative Senior Project Manager to join our in-house creative team. The ideal candidate will have extensive experience in managing the production and delivery process and operations functions for various creative projects submitted. Key responsibilities include investigating and translating client briefs into feasible, cost-efficient creative solutions, utilizing cross-platform project management skills and knowledge of delivering high-quality results.

Main Responsibilities:
- Engage with multiple clients across various markets, working closely with them to understand their needs and deliver successful projects.
- Manage the execution of documents used for internal teams and external partners, such as product messaging documents and internal brand guidelines.
- Oversee the delivery of marketing assets, predominantly digital ads and social video content.
- Ensure the creative team has all required resources and equipment to complete projects effectively.
- Inform and make decisions on resourcing internal teams and external agencies.
- Analyze past results and implement findings on current projects, identifying opportunities to enhance our work.
- Drive efficiency and creative excellence at all times.
- Champion a merchant-first perspective across all touchpoints.
- Support OLIVER Senior Business Director with oversight of team processes, time reporting, and billings.

Requirements:
- 7+ years of creative project management experience.
- A broad understanding of all digital channels and how they work across multiple lines of business and digital channels including SEO, PPC, content marketing, social media, email marketing, and web.
- Strong track record in executing assets for multiple platforms with different specs.
- Good understanding of current trends and events in digital, social media, and technology to leverage in advertising and digital marketing.
- Communicate effectively in high-pressure situations and client-facing environments.
- Have a positive, can-do outlook, willing to leverage past experience to provide the best solution for each project you own.
- An understanding of products/technologies in payments and banking, and previous experience in the fintech sector.
- Strong client liaison with a proven track record of developing strong client relationships.
- Ability to work independently, organizing and prioritizing workloads to manage your time efficiently.
- Ability to learn quickly and a keen eye for detail.
- Comfortable working under pressure and to tight deadlines.

About OLIVER:
Our values shape everything we do: Be Imaginative to push the boundaries of what's possible. Be always learning and listening to understand. Be actively pro-inclusive and anti-racist across our community, clients, and creations.

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