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Operations Manager Lead

2 weeks ago

Thunder Bay, Ontario, Canada Home Depot Full time
Job Description:

The Operations Manager is responsible for overseeing the day-to-day operations within their area of responsibility. This role requires effective leadership, direction, and attention to detail in daily planning, goal setting, communication, and monitoring progress.

Key Responsibilities:
- Leads and manages teams to achieve key performance measures and objectives.
- Develops daily/weekly work plans and assigns job tasks in a fair and consistent manner.
- Sets daily goals, monitors progress, and makes required adjustments on the fly.
- Provides ongoing coaching and training to associates and administers corrective action as per company policies & standard operating procedures (SOP's).
- Ensures associates have the necessary tools and equipment to perform their jobs successfully.
- Responds to and resolves customer issues in a timely manner.

Required Skills and Qualifications:
- Bachelor's degree or college diploma in Operations Management, Business, or Supply Chain Management preferred.
- Minimum 3 years management experience in a distribution operation.
- PLog or CITT designation would be an asset.
- Experience managing within a mechanized/automated distribution center with multiple pick-pack processes is a definite asset.

About The Home Depot:
The Home Depot is a leading home improvement retailer that offers a wide range of products and services to its customers. As an Operations Manager, you will play a critical role in ensuring the success of our distribution centers and providing excellent customer service.