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Restaurant Operations Manager

2 months ago

Maple Ridge, British Columbia, Canada WHITE SPOT RESTAURANT Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at WHITE SPOT RESTAURANT. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities:
  • Performance Reviews: Conduct regular performance reviews with your team to ensure they are meeting their goals and providing excellent customer service.
  • Inventory Management: Organize and maintain inventory levels to ensure that we have the necessary supplies to meet customer demand.
  • Health and Safety: Ensure that all health and safety regulations are followed, and that our restaurant is a safe and healthy environment for our customers and staff.
  • Customer Service: Provide exceptional customer service, responding to customer complaints and concerns in a professional and timely manner.
  • Team Leadership: Lead and motivate your team to achieve their best, providing guidance and support as needed.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure that our restaurant is running efficiently and effectively.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment, where attention to detail and multitasking are essential.
  • Work Under Pressure: Work under pressure to meet deadlines and ensure that our customers receive exceptional service.
Personal Suitability:
  • Client Focus: Demonstrate a strong client focus, ensuring that our customers receive exceptional service and that their needs are met.
  • Dependability: Demonstrate dependability, being reliable and trustworthy in all aspects of your work.
  • Efficient Interpersonal Skills: Possess efficient interpersonal skills, being able to communicate effectively with your team and customers.
  • Flexibility: Demonstrate flexibility, being able to adapt to changing circumstances and priorities.
  • Organized: Be organized, prioritizing tasks and managing your time effectively to meet deadlines.
  • Reliability: Demonstrate reliability, being dependable and trustworthy in all aspects of your work.
  • Work Term: Work on a permanent basis, with a regular schedule of 35 hours per week.
  • Work Language: Work in English, with the ability to communicate effectively with customers and staff.