Technical Support Specialist for Aerosports Trampoline Park

1 week ago


St Catharines, Ontario, Canada Aerosports Trampoline Park Full time
Job Description

Aerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing top-notch technical support to our employees and customers.

About the Job
  • We are looking for an individual with strong technical skills and excellent communication abilities.
  • The successful candidate will have at least 1 year of experience in a similar role.
Responsibilities:
  1. Provide technical assistance to employees and customers via phone, email, or in-person.
  2. Troubleshoot and resolve technical issues related to computer systems, software applications, and network connectivity.
  3. Collaborate with other departments to ensure seamless integration of technical solutions.
  4. Develop and maintain documentation on technical procedures and best practices.
  5. Participate in training sessions to enhance technical skills and knowledge.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 1 year of experience in a technical support role.
  • Strong knowledge of computer hardware, software, and networking fundamentals.
  • Excellent communication and problem-solving skills.
Salary and Benefits:

The salary range for this position is $60,000 - $80,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

Work Environment:

Aerosports Trampoline Park is a dynamic and fast-paced environment. Our team is dedicated to providing exceptional customer service and ensuring a safe and enjoyable experience for all visitors.

Language:

This position requires fluency in English.



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