Technical Support Specialist

2 weeks ago

St Catharines, Ontario, Canada JobCart Inc Full time

About the Role:

We are seeking a skilled Technical Support Specialist to join our team at JobCart Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, addressing complex scenarios, and contributing to the success of our e-commerce enterprise.

Key Responsibilities:

  • Engage with customers through various channels, including chat, async messaging, and phone, addressing complex technical issues.
  • Drive process improvements and recommend system/technology enhancements to elevate efficiency.
  • Leverage remote troubleshooting techniques to diagnose and resolve technical issues.
  • Walk customers through effective problem-solving processes, ensuring a seamless experience.

Day-to-Day Activities:

Your day-to-day activities will immerse you in the vibrant world of e-commerce:

  • Handling diverse customer channels, enriching your experience in a multifaceted industry.
  • Providing top-notch customer service and technical support to uphold the high standards of our e-commerce partner.
  • Contributing proactive recommendations for process improvements to enhance the customer experience.
  • Embracing new technologies and staying at the forefront of digital innovation.

Qualifications:

Basic Qualifications:

  • 1 year of experience as a help desk technician and/or customer support role.
  • Tech-savvy with knowledge of office automation products, databases, and remote control.
  • High School Diploma or equivalent.
  • Flexibility with hours of operation.

What We Offer:

  • Competitive pay rate of $19.23 per hour.
  • Full-time, Fixed Term Contract.
  • Opportunities for training and development.
  • A collaborative and inclusive work environment with a leading Canadian e-commerce giant.

  • Technical Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide...

  • Technical Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide...

  • Technical Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistAerosports Trampoline Park is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Respond to technical issues and provide solutions to...

  • Technical Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistAerosports Trampoline Park is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Respond to technical issues and provide solutions to...

  • Technical Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a Technical Support Specialist, you will be responsible for providing technical assistance to our users, troubleshooting and resolving technical issues, and ensuring that our computer systems and networks are...

  • Technical Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a Technical Support Specialist, you will be responsible for providing technical assistance to our users, troubleshooting and resolving technical issues, and ensuring that our computer systems and networks are...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Aerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our employees and customers, troubleshooting computer issues, and implementing solutions. You will also be responsible for maintaining a problems and solutions log,...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistAt Aerosports Trampoline Park, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring that their experience with our products and services is seamless and...

  • Technical Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistAerosports Trampoline Park is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and employees.Key Responsibilities:Respond to customer inquiries and provide technical support...

  • Technical Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistAerosports Trampoline Park is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and employees.Key Responsibilities:Respond to customer inquiries and provide technical support...

  • Technical Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a Technical Support Specialist, you will be responsible for providing technical assistance to our users, troubleshooting issues, and implementing solutions.Key Responsibilities:Respond to user inquiries and...

  • Technical Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a Technical Support Specialist, you will be responsible for providing technical assistance to our users, troubleshooting issues, and implementing solutions.Key Responsibilities:Respond to user inquiries and...

  • Technical Support Specialist

    3 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide...

  • Technical Support Specialist

    3 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistAerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting issues, and ensuring that our computer systems are running smoothly.Key Responsibilities:Respond...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistAt Aerosports Trampoline Park, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our employees and customers. Your primary goal will be to resolve technical issues in a timely and efficient...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Aerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and employees, troubleshooting and resolving technical issues, and maintaining our computer systems and networks.Key Responsibilities:Provide technical...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Aerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Aerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Aerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our customers, ensuring their experience with our products and services is seamless and enjoyable.Key Responsibilities:Respond to customer inquiries and...