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Assistant Manager

2 months ago

Montreal, Quebec, Canada EssilorLuxottica Group Full time

Requisition ID: 853312

Magasin #: Q00908 LensCrafters Opticians

Position: Temps Plein

Total Rewards: Informations sur les avantages et les incitations

Chez EssilorLuxottica Group, nous sommes passionnés par l'amélioration de la vue des gens. Et il faut des milliers de personnes de tous les horizons pour le faire.

En vous joignant à notre équipe, vous en apprendrez davantage sur le secteur de l'optique tout en développant le service à la clientèle et les techniques de vente nécessaires pour progresser dans votre carrière.

EssilorLuxottica Group est le plus grand détaillant d'optique en Amérique du Nord avec plus de 1 000 magasins faisant partie de Luxottica, un chef de file de l'industrie de la lunetterie. Notre norme de qualité supérieure a fait de EssilorLuxottica Group un chef de file des soins de la vue depuis plus de 35 ans.

Fonction Générale

Le directeur adjoint agit en tant que leader en soutien au directeur du magasin et se comporte comme un propriétaire d'entreprise au sein de l'organisation. Représente EssilorLuxottica Group comme la première destination pour tous les besoins de vision au sein de la communauté et fournit des KPI.

Principales Tâches et Responsabilités

  • Offrir une qualité pour dépasser tous les KPI :

o % des ventes par rapport au plan, conversion, rentabilité opérationnelle du magasin, croissance/rétention des examens, score de promoteur net

  • Solide compréhension de l'entreprise se traduisant par des résultats de ventes positifs
  • Soutenir les plans d'affaires du magasin pour maximiser les ventes et les profits
  • Collaborer avec le gérant du magasin pour diriger et développer l'équipe
  • Fournir des commentaires clairs, constructifs et opportuns et collaborer avec le responsable du magasin sur le développement.
  • Exécuter les directives visuelles et maintenir l'apparence du magasin
  • Entretenir des relations de travail positives avec les médecins
  • Promouvoir la conformité de l'équipe à toutes les politiques
  • Effectuer des tâches administratives
  • Travailler selon un horaire flexible, y compris les nuits et les week-ends
  • Avec licence d'opticien d'État valide :

o Fournir des connaissances sur les produits en fonction des besoins visuels/de la prescription

o Distribuer, ajuster/réparer des lunettes

o Effectuer des mesures précises

Qualifications de Base

  • Bachelier ou équivalent
  • Licence d'opticien d'État actuelle et valide
  • Plus d'un an d'expérience en gestion/supervision avec des subordonnés directs
  • Connaissance des opérations, des processus et des politiques de vente au détail
  • Solides compétences de base en mathématiques
  • Familiarité avec la caisse enregistreuse, les ordinateurs et les calculatrices
  • Doit avoir une solide maîtrise de la langue anglaise pour toute correspondance écrite et communication orale
  • Fort communicateur et auditeur
  • Haut niveau démontré de compétences en vente
  • Capacité avérée à résoudre des problèmes

Qualifications Préférées

  • Diplôme collégial ou équivalent
  • Expérience antérieure dans un poste de direction dans le secteur de la vente au détail et du service client
  • Connaissance de l'optique de base
  • Connaissance de la marchandise actuelle du magasin
  • Licence d'État (le cas échéant) et/ou certification ABO dans les États sans licence
  • Certification finale d'inspecteur de marque
  • Programme de qualité, d'ajustement et d'ajustement de la marque

La rémunération des employés est déterminée par de multiples facteurs, notamment la géographie, l'expérience, les qualifications, les compétences et les exigences locales en matière de salaire minimum. En outre, vous pouvez également bénéficier d'une prime ou d'un plan de commission compétitifs, qui complètent un ensemble de récompenses de premier ordre. Les avantages sociaux peuvent inclure les soins de santé, l'épargne-retraite, les congés payés et les vacances, ainsi que diverses réductions pour les employés.

Sur demande et conformément aux lois applicables, EssilorLuxottica Group fournira des aménagements raisonnables aux personnes handicapées qui ont besoin d'aide dans le processus de candidature et d'embauche. Pour demander un aménagement raisonnable, veuillez appeler la ligne d'assistance téléphonique EssilorLuxottica Group éthique et conformité au assurez-vous d'indiquer votre nom et vos coordonnées afin que nous puissions assurer un suivi en temps utile) ou envoyez un courriel à

Nous sommes un employeur qui souscrit au principe de l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, de couleur, de sexe, d'origine nationale, d'origine sociale, de condition sociale, de perception en tant que victime de violence domestique, d'agression sexuelle ou de harcèlement, de religion, d'âge, de handicap, d'orientation sexuelle, d'identité ou d'expression de genre, de citoyenneté, d'ascendance, de statut de vétéran ou de militaire, d'état civil, de grossesse (y compris la discrimination illégale sur la base d'une grossesse ou d'un congé de maternité légalement protégés), d'informations génétiques ou de toute autre caractéristique protégée par la loi. Les personnes des Premières Nations aux États-Unis bénéficient d'une préférence conformément à la Loi Tribale.