Restaurant General Manager

4 weeks ago

Toronto, Ontario, Canada Oliver & Bonacini Restaurants Full time

Job Title: General Manager

About the Role:

We are seeking an exceptional General Manager to join our team at Oliver & Bonacini Restaurants. As a key member of our leadership team, you will be responsible for driving business growth, developing high-performing teams, and delivering exceptional guest experiences.

Key Responsibilities:

  • Lead by example, communicating the restaurant's vision to all team members and inspiring a culture of excellence.
  • Embodies the O&B values daily, fostering a positive and inclusive work environment.
  • Monitor and achieve key performance indicators, including technical service and points of detail.
  • Build and maintain strong relationships with guests, team members, and senior management.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Recruit, train, and develop high-performing teams, providing coaching and feedback to ensure success.
  • Manage inventory, payroll, and employee records, ensuring accurate and timely reporting.
  • Conduct regular briefings with service staff, ensuring they are well-informed and prepared for each function or service.

Qualifications:

  • Minimum 5 years of progressive management experience in the hospitality industry.
  • Proven track record of driving business growth, improving customer satisfaction, and increasing employee engagement.
  • Strong leadership and communication skills, with the ability to inspire and motivate teams.
  • Excellent problem-solving and conflict resolution skills, with the ability to adapt to changing situations.
  • High personal integrity and business ethics, with a strong commitment to promoting the restaurant's values and mission.

About Us:

Oliver & Bonacini Restaurants is a leading hospitality company, known for our commitment to excellence, innovation, and community involvement. We offer a dynamic and supportive work environment, with opportunities for career growth and development.

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