Restaurant General Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Salus Fresh Foods (King St). As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving business growth.
Key Responsibilities- Leadership and Management
- Develop and implement strategies to improve restaurant performance, including sales, customer satisfaction, and employee engagement.
- Lead and motivate a team of restaurant staff, including servers, bartenders, hosts/hostesses, and kitchen personnel.
- Recruit, train, and develop high-performing team members to ensure excellent customer service and high-quality food preparation.
- Operations and Logistics
- Oversee the management of restaurant inventory, including food, beverages, and supplies.
- Coordinate with vendors and suppliers to ensure timely and cost-effective delivery of goods and services.
- Implement and maintain high standards of cleanliness, safety, and sanitation in the restaurant.
- Financial Management
- Develop and manage budgets, forecasts, and financial reports to ensure the restaurant's financial performance meets company expectations.
- Monitor and control labor costs, including scheduling, staffing, and employee productivity.
- Identify opportunities to increase revenue and reduce expenses, and implement strategies to achieve these goals.
- Customer Service and Experience
- Ensure exceptional customer service, including prompt and friendly service, accurate orders, and timely resolution of customer complaints.
- Develop and implement strategies to improve customer satisfaction, including loyalty programs, promotions, and events.
- Education
- Bachelor's degree in Hospitality, Business, or a related field.
- Experience
- 2 years to less than 3 years of experience as a Restaurant General Manager or in a similar role.
- Proven track record of success in restaurant management, including sales growth, customer satisfaction, and employee engagement.
- Skills and Qualifications
- Excellent leadership, communication, and interpersonal skills.
- Strong business acumen, including financial management, marketing, and operations.
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
- Fluency in English language.
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Restaurant Operations Manager
2 weeks ago
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