Business Systems Analyst

4 weeks ago


Penticton, British Columbia, Canada FortisBC Full time

Key Responsibilities:

  • Develop and maintain strategic plans for systems maintained and documentation of preliminary design for system enhancements, integration, and development by working with line management and business experts.
  • Provide leadership for user work teams and outsourced system maintenance/enhancement providers on ongoing system maintenance, enhancement, and system development.
  • Ensure system controls are defined, documented, and in place to maintain data integrity.
  • Analyze client requirements and extract and format data to generate a variety of specialized reports for internal and external clients.
  • Design and conduct training needs assessments for user areas. Design training material for adult learners based on training needs assessments.
  • Manage large-sized projects.
  • Provide advice to other system administrators on system interfaces and business requirements.
  • Ensure user requirements are met through the design and user acceptance testing of system changes.
  • Prepare input for and advise on the preparation of business cases. Conduct post-implementation reviews to confirm benefits are obtained and report on findings and make recommendations for improvement.
  • Provide user training and support on planned and existing systems.
  • Coach users in the effective and consistent use of operation systems.
  • Conduct special studies relating to operations systems, including researching and analyzing information and preparing reports on alternatives and recommendations.
  • Participate in the evaluation of internal and external software packages meeting project requirements and make recommendations on their applicability, viability, and potential.
  • Respond to inquiries from internal and external auditors and finance regarding operations systems policies and procedures.

Requirements:

  • Completion of a recognized post-secondary technologist diploma in an appropriate computer technology or an equivalent combination of recognized, relevant certifications.
  • Four (4) years directly related relevant experience.
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal (with both internal and external customers) and organizational skills.
  • Competence in managing multiple large projects.
  • Oral and written communications, presentation skills, and adult training delivery ability, including the ability to share knowledge and skills with others.
  • Advanced knowledge of computer systems operations, environment, and peripherals. Advanced knowledge of applications software in use at FortisBC and specialized software in use in the department: SAP, SAP Business Warehouse, SAS, and Energy or equivalent.
  • Valid British Columbia Driver's license.
  • Ability to obtain a Passport for out of Country travel.

Our engaging workplace offers a wide range of challenging opportunities while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.



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