Field Property Claims Specialist, Nova Scotia

3 weeks ago

Dartmouth, Canada Intact Financial Corporation Full time

We're seeking a skilled Field Property Claims Specialist to join our team in Nova Scotia. As a key member of our team, you'll play a vital role in providing quality service and prompt, equitable valuations of claims in line with our corporate policies and standards.

About the Role

We're looking for a Field Property Claims Specialist to support the province of Nova Scotia. You'll be responsible for conducting field inspections to evaluate property damage, evaluating replacement or restoration requirements, and maintaining effective communication channels with claims departments.

Key Responsibilities

  • Conduct field inspections to evaluate property damage and evaluate replacement or restoration requirements.
  • Identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness.
  • Maintain effective communication channels with claims departments.
  • Coach other appraisers and adjusters when required.
  • Establish and maintain productive business relationships and liaise with repair facilities and other service providers.
  • Assist in the screening and review of vendor performance to meet professional and corporate standards.
  • Prepare repair estimates and obtain cost agreements from contractors or quotations on restoration/replacement.
  • Prepare total loss evaluations and facilitate their disposal, if applicable.

What You'll Bring

  • University degree or any combination of training and experience deemed relevant for the role.
  • Minimum 3 years experience in property claims.
  • High-level knowledge of the Xactimate/XactAnalysis estimating software.
  • Comprehensive knowledge of mitigation (IICRC), construction, and repair procedures.
  • Effective verbal communication skills, with experience in interviewing, coaching others, and dealing with clients.
  • Good written communications skills to draft claims reports.
  • Have a valid driver's licence and a good driving record.

What We Offer

As a permanent member of our team, you'll be empowered to be and do your best every day. Here's what you can expect:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We Are an Equal Opportunity Employer

We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

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