Field Property Claims Specialist

1 month ago

Dartmouth, Canada Intact Financial Corporation Full time

At Intact Financial Corporation, we're looking for a skilled Field Property Claims Specialist to join our team in Nova Scotia. As a key member of our team, you'll play a crucial role in providing quality service and prompt, equitable valuations of claims in line with our corporate policies and standards.

Key Responsibilities:

  • Conduct field inspections to evaluate property damage and determine replacement or restoration requirements, including direct and in-person contact with insured, claimants, and service providers.
  • Identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness.
  • Maintain effective communication channels with claims departments.
  • Coach other appraisers and adjusters when required.
  • Establish and maintain productive business relationships and liaise with repair facilities and other service providers.
  • Assist in the screening and review of vendor performance to meet professional and corporate standards.
  • Prepare repair estimates and obtain cost agreements from contractors or quotations on restoration/replacement.
  • Prepare total loss evaluations and facilitate their disposal, if applicable.

Requirements:

  • University degree or any combination of training and experience deemed relevant for the role.
  • Minimum 3 years experience in property claims.
  • High-level knowledge of the Xactimate/XactAnalysis estimating software.
  • Comprehensive knowledge of mitigation (IICRC), construction, and repair procedures.
  • Effective verbal communication skills, with experience in interviewing, coaching others, and dealing with clients.
  • Good written communications skills to draft claims reports.
  • Valid driver's license and good driving record.

What We Offer:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We Are an Equal Opportunity Employer:

At Intact Financial Corporation, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

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