Director, Business Improvement and Strategy

2 weeks ago


Markham, Ontario, Canada BDO Full time

About BDO

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a high priority on your personal and professional growth.

Your Opportunity

Our Operations Consulting team is seeking a Senior Manager/Director, Operations Excellence Lead to join our team and own the following responsibilities:

  • Deliver high-quality consulting services in various areas including strategy formulation, business planning, economic development strategies, business architecture, process improvement, change enablement, program/project management, and communication/engagement strategy development.
  • Assist with the development of recommendations and presentations for client engagements.
  • Plan, manage, and execute the work in conjunction with a variety of engagements.
  • Communicate findings to client personnel and develop effective solutions.
  • Provide recommendations for improvement.
  • Work closely with senior consultants and collaborate to execute deliverables.
  • Maintain a proactive and logical approach to information gathering, with an ability to combine complex ideas and present information clearly and effectively.
  • Support the growth of BDO's Strategy and Operations Practice in the GTA within its targeted industries (Energy & Natural Resources, Financial Services, Public Sector, Manufacturing & Distribution, Not-For-Profit, and Real Estate) and support the development of industry sector plans.

How do we define success for your role?

  • You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.
  • You understand your client's industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.
  • You identify, recommend, and are focused on effective service delivery to your clients.
  • You share in an inclusive and engaging work environment that develops, retains, and attracts talent.
  • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
  • You grow your expertise through learning and professional development.

Your Experience and Education

  • Completed a post-secondary degree program (education in Industrial Engineering or Manufacturing Engineering would be considered an asset).
  • Years of direct experience with Operational Improvement.
  • Experience working with mid-market clients, specifically in the manufacturing space.
  • Proven analytical skills and systematic problem-solving.
  • Developed oral and written communication skills with the ability to interact effectively at all levels of the organization.
  • Prior experience in anticipating and diagnosing problems, building and documenting solutions, drafting effective communications, and managing projects.
  • Comfortable working on-site in manufacturing operations.
  • Deep knowledge of Operational Excellence approaches in general and focused understanding of any or all of the following: Lean Manufacturing, Six Sigma, theory of constraints, general continuous improvement practices.
  • Demonstrated understanding of the consulting process; abilities to build client relationships and sell professional products.
  • Familiar with and comfortable wearing PPE.


  • Markham, Ontario, Canada BDO Full time

    Transforming Businesses through Operational ExcellenceBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of continuous learning and...


  • Markham, Ontario, Canada BDO Full time

    Transforming Businesses through Operational ExcellenceBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of continuous learning and...


  • Markham, Ontario, Canada BDO Full time

    Transforming Businesses through Operational ExcellenceBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of innovation and...


  • Markham, Ontario, Canada BDO Full time

    Transforming Businesses through Operational ExcellenceBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of innovation and...


  • Markham, Ontario, Canada BDO Full time

    Transforming Businesses through Operational ExcellenceBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of continuous learning and...


  • Markham, Ontario, Canada BDO Full time

    Transforming Businesses through Operational ExcellenceBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of continuous learning and...


  • Markham, Ontario, Canada BDO Full time

    Transforming Businesses through Operational ExcellenceBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of continuous learning and...


  • Markham, Ontario, Canada BDO Full time

    Transforming Businesses through Operational ExcellenceBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of continuous learning and...


  • Markham, Ontario, Canada Black & McDonald Full time

    Job Title: Business Integration DirectorCompany: Black & McDonaldThe Business Integration Director will play a pivotal role in driving strategic initiatives and process improvements within the Corporate Services Group at Black & McDonald. This position will focus on developing technology solutions to support various business lines while fostering strong...


  • Markham, Ontario, Canada Quanta Technology Full time

    Job Title: Director – Business Development CanadaQuanta Technology is seeking a highly skilled and experienced Director – Business Development Canada to join our team. As a key member of our leadership team, you will be responsible for driving business growth and development in the Canadian market.Key Responsibilities:Develop and execute business...


  • Markham, Ontario, Canada Quanta Technology Full time

    Job Title: Director – Business Development CanadaQuanta Technology is seeking a highly skilled and experienced Director – Business Development Canada to join our team. As a key member of our leadership team, you will be responsible for driving business growth and development in the Canadian market.Key Responsibilities:Develop and execute business...

  • Executive Director

    3 weeks ago


    Markham, Ontario, Canada Starzlink Corporation Full time

    Executive Director - Business OperationsAt Starzlink Corporation, we are seeking an experienced Executive Director to lead our business operations. This is a permanent position, working 35 hours per week, with English as the primary language of communication.Key Responsibilities:Strategic Leadership: Develop and implement organizational policies and programs...

  • Marketing Director

    3 weeks ago


    Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    About the RoleWe are seeking a highly skilled Marketing Director to join our team at Maple Supply Chain Management Inc. As a key member of our organization, you will be responsible for developing and implementing effective marketing strategies to drive business growth and success.Key ResponsibilitiesMarket Research and AnalysisAnalyze market research data to...

  • Creative Director

    1 week ago


    Markham, Ontario, Canada Clearoute Full time

    {"Role Summary": "As the Creative Director at Clearoute, you will oversee the development of Humaniti's creative content for social media, ensuring alignment with our overall marketing and business objectives. This role requires a natural leader who values out-of-the-box thinking and can drive Humaniti's social engagement and awareness.", "Key...


  • Markham, Ontario, Canada SWISSWAY MACHINING LTD. Full time

    Job OverviewWe are seeking a skilled Management Consultant to enhance our operational effectiveness at SWISSWAY MACHINING LTD.. This role involves analyzing and advising on management practices and organizational structures.Employment DetailsEmployment Duration: PermanentWorking Language: EnglishWork Hours: 32 to 40 hours per weekEducational...

  • Executive Director

    1 day ago


    Markham, Ontario, Canada Coldwell Banker Real Estate Professionals Full time

    Job Title: Executive DirectorWe are seeking an experienced Executive Director to join our team at Coldwell Banker Real Estate Professionals. As a key member of our leadership team, you will be responsible for overseeing the overall strategy and direction of our organization.Key Responsibilities:Develop and implement organizational policies and programs to...

  • Executive Director

    22 hours ago


    Markham, Ontario, Canada Coldwell Banker Real Estate Professionals Full time

    Job Title: Executive DirectorWe are seeking an experienced Executive Director to join our team at Coldwell Banker Real Estate Professionals. As a key member of our leadership team, you will be responsible for overseeing the overall strategy and direction of our organization.Key Responsibilities:Develop and implement organizational policies and programs to...

  • Sales Director

    1 week ago


    Markham, Ontario, Canada MediSolution Full time

    Job Title: Sales DirectorWe are seeking a highly skilled Sales Director to lead our sales team in the Eastern United States. As a key member of our leadership team, you will be responsible for driving sales growth, building strong customer relationships, and developing a high-performing sales team.Key Responsibilities:Develop and execute a sales strategy to...

  • Sales Director

    1 week ago


    Markham, Ontario, Canada MediSolution Full time

    Job Title: Sales DirectorWe are seeking a highly skilled Sales Director to lead our sales team in the Eastern United States. As a key member of our leadership team, you will be responsible for driving sales growth, building strong customer relationships, and developing a high-performing sales team.Key Responsibilities:Develop and execute a sales strategy to...

  • Executive Director

    3 days ago


    Markham, Ontario, Canada Coldwell Banker Real Estate Professionals Full time

    Job Title: Executive DirectorWe are seeking an experienced Executive Director to join our team at Coldwell Banker Real Estate Professionals. As a key member of our leadership team, you will be responsible for overseeing the overall strategy and direction of our organization.Key Responsibilities:Develop and implement organizational policies and programs to...