Senior Manager or Director, Operations Improvement Consultant

1 month ago

Markham, Ontario, Canada BDO Full time

Transforming Businesses through Operational Excellence

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of continuous learning and growth.

Your Opportunity

Our Southwestern Ontario office is seeking a Senior Manager/Director, Operations Improvement Consulting to join the Operations Consulting team and lead the following responsibilities:

  • Deliver high-quality consulting services in various areas, including strategy formulation, business planning, economic development strategies, business architecture, process improvement, change enablement, program/project management, and communication/engagement strategy development.
  • Assist with the development of recommendations and presentations for client engagements.
  • Plan, manage, and execute work in conjunction with various engagements.
  • Communicate findings to client personnel and develop effective solutions.
  • Provide recommendations for improvement.
  • Work closely with senior consultants and collaborate to execute deliverables.
  • Maintain a proactive and logical approach to information gathering, combining complex ideas, and presenting information clearly and effectively.
  • Support the growth of BDO's Strategy and Operations Practice in the GTA within targeted industries (Energy & Natural Resources, Financial Services, Public Sector, Manufacturing & Distribution, Not-For-Profit, and Real Estate) and develop industry sector plans.

Defining Success in Your Role

You will demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.

You will understand your client's industry, challenges, and opportunities, and clients will describe you as positive, professional, and delivering high-quality work.

You will identify, recommend, and focus on effective service delivery to your clients.

You will share in an inclusive and engaging work environment that develops, retains, and attracts talent.

You will actively participate in the adoption of digital tools and strategies to drive an innovative workplace.

You will grow your expertise through learning and professional development.

Your Experience and Education

You will have completed a post-secondary degree program (Industrial Engineering or Manufacturing Engineering would be considered an asset).

You will have years of direct experience with Operational Improvement.

You will have experience working with mid-market clients, specifically in the manufacturing space.

You will have proven analytical skills and systematic problem-solving abilities.

You will have developed oral and written communication skills with the ability to interact effectively at all levels of the organization.

You will have prior experience in anticipating and diagnosing problems, building and documenting solutions, drafting effective communications, and managing projects.

You will be comfortable working on-site in manufacturing operations.

You will have a deep knowledge of Operational Excellence approaches, including Lean Manufacturing, Six Sigma, theory of constraints, and general continuous improvement practices.

You will have demonstrated understanding of the consulting process and the ability to build client relationships and sell professional products.

You will be familiar with and comfortable wearing PPE.

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