Senior Manager or Director, Operations Improvement Consulting

3 weeks ago


Markham, Ontario, Canada BDO Full time

BDO is a firm built on a foundation of positive relationships with our people and our clients. Our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters personal and professional growth.

Our Southwestern Ontario office is seeking a Senior Manager/Director, Operations Improvement Consulting to join the Operations Consulting team. The successful candidate will own the following responsibilities:

* Deliver high-quality consulting services in various areas, including strategy formulation, business planning, economic development strategies, business architecture, process improvement, change enablement, program/project management, and communication/engagement strategy development.
* Assist with the development of recommendations and presentations for client engagements.
* Plan, manage, and execute work in conjunction with various engagements.
* Communicate findings to client personnel and develop effective solutions.
* Provide recommendations for improvement.
* Work closely with senior consultants and collaborate to execute deliverables.
* Maintain a proactive and logical approach to information gathering, combining complex ideas and presenting information clearly and effectively.
* Support the growth of BDO's Strategy and Operations Practice in the GTA within targeted industries (Energy & Natural Resources, Financial Services, Public Sector, Manufacturing & Distribution, Not-For-Profit, and Real Estate) and support the development of industry sector plans.

To define success for this role, we look for individuals who demonstrate BDO's core values through all aspects of their work: Integrity, Respect, and Collaboration. The ideal candidate will understand their client's industry, challenges, and opportunities, and be described as positive, professional, and delivering high-quality work. They will identify, recommend, and focus on effective service delivery to clients, share in an inclusive and engaging work environment, actively participate in the adoption of digital tools and strategies, and grow their expertise through learning and professional development.



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