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Senior Manager or Director, Operations Improvement Consultant

2 months ago


Markham, Ontario, Canada BDO Full time

Transforming Businesses through Operational Excellence

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of innovation and growth.

Your Opportunity

Our Southwestern Ontario office is seeking a Senior Manager/Director, Operations Improvement Consulting to join the Operations Consulting team. As a key member of the team, you will be responsible for:

  • Delivering high-quality consulting services in various areas, including strategy formulation, business planning, and process improvement.
  • Assisting with the development of recommendations and presentations for client engagements.
  • Planning, managing, and executing work in conjunction with a variety of engagements.
  • Communicating findings to client personnel and developing effective solutions.
  • Providing recommendations for improvement.
  • Working closely with senior consultants to execute deliverables.
  • Maintaining a proactive and logical approach to information gathering, with an ability to combine complex ideas and present information clearly and effectively.
  • Supporting the growth of BDO's Strategy and Operations Practice in the GTA within its targeted industries.

What We're Looking For

We're seeking a professional who embodies BDO's core values of Integrity, Respect, and Collaboration. You will:

  • Demonstrate a deep understanding of the client's industry, challenges, and opportunities.
  • Develop and maintain strong relationships with clients, delivering high-quality work and exceeding their expectations.
  • Identify and recommend effective service delivery solutions.
  • Contribute to an inclusive and engaging work environment that develops, retains, and attracts talent.
  • Participate in the adoption of digital tools and strategies to drive an innovative workplace.
  • Continuously grow your expertise through learning and professional development.

Your Background

We're looking for a professional with:

  • A post-secondary degree program, preferably in Industrial Engineering or Manufacturing Engineering.
  • Direct experience with Operational Improvement, with a focus on mid-market clients in the manufacturing space.
  • Proven analytical skills and systematic problem-solving abilities.
  • Developed oral and written communication skills, with the ability to interact effectively at all levels of the organization.
  • Prior experience in anticipating and diagnosing problems, building and documenting solutions, drafting effective communications, and managing projects.
  • Comfortable working on site in manufacturing operations.
  • Deep knowledge of Operational Excellence approaches, including Lean Manufacturing, Six Sigma, and theory of constraints.
  • Demonstrated understanding of the consulting process and ability to build client relationships.