Desktop Support Specialist
6 days ago
We are seeking a skilled Desktop Support Level 2 professional to join our team at PeopleToGo. As a key member of our IT department, you will be responsible for providing technical support and maintenance services for our clients.
Key Responsibilities:- Hardware Deployment: Perform intermediate IMAC activities, including hardware roll-outs, refreshes, and other deployment-related activities on PCs, laptops, printers, and other devices.
- Software Installation and Support: Handle software installation, support, and upgrades to ensure seamless operation of our systems.
- Deskside Support: Provide technical assistance with hardware, software, and network-related issues, ensuring prompt resolution and minimal downtime.
- Help Desk Support: Offer first-level support to our clients, addressing their technical queries and concerns.
- Network Support: Perform basic LAN and internetworking activities to maintain our network infrastructure.
- Bench Repairs and Maintenance: Handle bench repairs and remedial maintenance to ensure our equipment is in optimal working condition.
- Call Management: Respond to, update, and close calls from our National Dispatch/Call Management Center.
- Customer Communication: Communicate effectively with clients to diagnose issues, establish ETA, and determine parts requirements.
- Experience: At least 1-2 years of field service experience in hardware roll-outs, refreshes, and deployment-related activities.
- Deskside Support Experience: At least 1-2 years of experience in deskside support.
- Internetworking and Troubleshooting Skills: Strong skills in internetworking and troubleshooting.
- Certifications: A+ certification and potentially other vendor certifications from Cisco, Microsoft, and OEMs (Dell, Toshiba, Lenovo, HP).
- Soft Skills: Self-motivation, ability to manage multiple tasks, exceptional customer service skills, good communication skills, and ability to work independently or as part of a team.
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Desktop Support Specialist
1 month ago
Calgary, Alberta, Canada Iron Systems Full timeDesktop Support SpecialistIron Systems is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support for our desktop devices, ensuring they are running smoothly and efficiently.Responsibilities:Manage desktop devices, including hardware, software, and...
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Desktop Support Specialist
1 month ago
Calgary, Alberta, Canada Iron Systems Full timeDesktop Support SpecialistIron Systems is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support for our desktop devices, ensuring they are running smoothly and efficiently.Responsibilities:Manage desktop devices, including hardware, software, and...
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Desktop Support Specialist
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Desktop Support Specialist
4 weeks ago
Calgary, Alberta, Canada Plains Midstream Canada (PMC) Full timeJob Title: Desktop Support SpecialistPlains Midstream Canada (PMC) is a leading transportation and midstream provider specializing in transportation, storage, processing, and marketing solutions for crude oil and natural gas liquids (NGLs). We are seeking a highly motivated and experienced Desktop Support Specialist to join our team.Job Summary:The...
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Desktop Support Specialist
1 month ago
Calgary, Alberta, Canada Plains Midstream Canada (PMC) Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Plains Midstream Canada (PMC). As a key member of our IT department, you will be responsible for providing top-notch support to our end-users, ensuring seamless operation of our desktops, laptops, and peripherals.Key ResponsibilitiesProvide exceptional customer service...
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Desktop Support Specialist
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Desktop EUC Support Specialist
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Calgary, Alberta, Canada Iron Systems Full timeJob Summary:We are seeking a highly skilled Desktop EUC Support Specialist to join our team at Iron Systems. As a key member of our IT support team, you will be responsible for providing top-notch technical support for our desktop devices, ensuring that our employees have the tools they need to be productive and efficient.Key Responsibilities:Manage desktop...
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Desktop Support Specialist
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Calgary, Alberta, Canada Iron Systems Full timeDesktop EUC Job DescriptionJob Summary:We are seeking a skilled Desktop EUC professional to join our team at Iron Systems. As a Desktop EUC engineer, you will be responsible for managing desktop devices, providing technical support, and ensuring the smooth operation of our desktop infrastructure.Responsibilities:Manage desktop devices, including hardware,...
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Desktop Support Specialist
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Calgary, Alberta, Canada Iron Systems Full timeDesktop EUC Job DescriptionJob Summary:We are seeking a skilled Desktop EUC professional to join our team at Iron Systems. As a Desktop EUC engineer, you will be responsible for managing desktop devices, providing technical support, and ensuring the smooth operation of our desktop infrastructure.Responsibilities:Manage desktop devices, including hardware,...
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Desktop Support Specialist
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Calgary, Alberta, Canada Iron Systems Full timeDesktop EUC Job DescriptionJob Summary:We are seeking a skilled Desktop EUC professional to join our team at Iron Systems. As a Desktop EUC engineer, you will be responsible for managing desktop devices, providing technical support, and ensuring the smooth operation of our desktop infrastructure.Key Responsibilities:Manage desktop devices, including...
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Desktop Support Specialist
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Desktop Support Specialist
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Calgary, Alberta, Canada Iron Systems Full timeDesktop EUC Job DescriptionJob Summary:We are seeking a skilled Desktop EUC professional to join our team at Iron Systems. The successful candidate will be responsible for managing desktop devices, providing technical support, and ensuring the smooth operation of our desktop infrastructure.Key Responsibilities:Manage desktop devices, including hardware,...
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Desktop Support Specialist
2 weeks ago
Calgary, Alberta, Canada Iron Systems Full timeDesktop EUC Job DescriptionJob Summary:We are seeking a skilled Desktop EUC professional to join our team at Iron Systems. The successful candidate will be responsible for managing desktop devices, providing technical support, and ensuring the smooth operation of our desktop infrastructure.Key Responsibilities:Manage desktop devices, including hardware,...
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Desktop Support Specialist
3 weeks ago
Calgary, Alberta, Canada Astra North Infoteck Inc. Full timeJob DescriptionAstra North Infoteck Inc. is seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical support and maintenance for our desktop computers, laptops, and other IT equipment.Key Responsibilities:Provide technical support and maintenance for desktop computers,...
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Desktop Support Specialist
4 weeks ago
Calgary, Alberta, Canada Astra North Infoteck Inc. Full timeJob DescriptionAstra North Infoteck Inc. is seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical support and maintenance for our desktop computers, laptops, and other IT equipment.Key Responsibilities:Provide technical support and maintenance for desktop computers,...
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Desktop Support Specialist
3 weeks ago
Calgary, Alberta, Canada Astra North Infoteck Inc. Full timeJob Title: Desktop Support EngineerJob Summary:We are seeking a highly skilled Desktop Support Engineer to join our team at Astra North Infoteck Inc. The successful candidate will be responsible for providing technical support and maintenance for desktop computers, laptops, printers, and other office equipment.Key Responsibilities:Provide technical support...
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Desktop Support Specialist
3 weeks ago
Calgary, Alberta, Canada Astra North Infoteck Inc. Full timeJob Title: Desktop Support EngineerJob Summary:We are seeking a highly skilled Desktop Support Engineer to join our team at Astra North Infoteck Inc. The successful candidate will be responsible for providing technical support and maintenance for desktop computers, laptops, printers, and other office equipment.Key Responsibilities:Provide technical support...
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Desktop Support Specialist
4 weeks ago
Calgary, Alberta, Canada Astra North Infoteck Inc. Full timeJob Title: Desktop Support EngineerAstra North Infoteck Inc. is seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting and resolving hardware and software issues, and ensuring that our desktop computers are running smoothly and...