Food Service Operations Manager

1 month ago


Kitchener, Ontario, Canada Mr. Mass Food Corporation Full time
Job Title: Food Service Operations Manager

Mr. Mass Food Corporation is seeking a highly skilled Food Service Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Analyze financial data to optimize restaurant profitability and implement cost-saving measures.
  • Develop and manage budgets for food, ingredients, and supplies to ensure efficient operations.
  • Evaluate daily operations to identify areas for improvement and implement changes to enhance customer satisfaction and employee productivity.
  • Monitor staff performance and provide coaching and feedback to ensure high-quality service.
  • Plan and organize daily operations, including staff scheduling and inventory management.
  • Determine the type of services to be offered and implement operational procedures to meet customer needs.
  • Conduct performance reviews and provide feedback to employees.
  • Ensure compliance with health and safety regulations and maintain a clean and safe work environment.
  • Negotiate with clients for catering or use of facilities and address customer complaints or concerns.
  • Manage events and ensure seamless execution.
Support for Diverse Groups:
  • Provides physical accessibility accommodations to ensure equal access for all customers.
  • Participates in government or community programs that support newcomers, refugees, youth employment, Veterans, Indigenous people, and visible minorities.
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
  • Experience: 1-2 years of experience in food service operations or a related field.
  • Equivalent experience may be considered.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 40 hours per week.


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