Technical Support Specialist
4 weeks ago
We are seeking a skilled Technical Support Specialist to join our team at 24/7 Quality Home & Health Care Services Ltd. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.
Key Responsibilities:- Provide technical support and troubleshooting for computer networks and software applications
- Respond to user inquiries and resolve technical issues in a timely and professional manner
- Collaborate with other technical support analysts to resolve complex technical issues
- Participate in the development and implementation of technical support processes and procedures
Requirements:
- 1-2 years of experience in technical support or a related field
- Strong technical knowledge of computer networks and software applications
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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