Technical Support Specialist

1 week ago

Winnipeg, Manitoba, Canada trademarks properties inc Full time

Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Redline Heavy Truck Parts & Repair Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and employees, troubleshooting computer issues, and ensuring the smooth operation of our business systems.

Key Responsibilities:

  • Respond to customer inquiries and provide technical support via phone, email, or in-person
  • Troubleshoot computer hardware and software issues, and perform repairs or replacements as needed
  • Configure and maintain computer systems, networks, and internet connections
  • Provide training and support to employees on new software and systems
  • Collaborate with other teams to resolve technical issues and improve overall system performance

Requirements:

  • College diploma or equivalent in Computer Science, Information Technology, or related field
  • 1-2 years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of computer hardware, software, and networking fundamentals

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply: If you are a motivated and detail-oriented individual with a passion for technology, please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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