Technical Support Specialist

5 days ago

Winnipeg, Manitoba, Canada 247 QUALITY HOME & HEALTH CARE SERVICES LTD. Full time

We are seeking a skilled Technical Support Specialist to join our team at 24/7 Quality Home & Health Care Services Ltd. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.

Key Responsibilities:
  • Provide technical support and troubleshooting for computer networks and software applications
  • Respond to user inquiries and resolve technical issues in a timely and professional manner
  • Collaborate with internal teams to identify and implement solutions to technical problems
  • Develop and maintain technical documentation and knowledge base
  • Participate in the design and implementation of new technical systems and processes
Requirements:
  • 1-2 years of experience in technical support or a related field
  • Strong technical knowledge of computer networks and software applications
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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